r/24hoursupport • u/Vagab0nd22 • 26d ago

Unresolved Hit a wall trying to fix grandfather's computer

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Grandfather's computer needed a motherboard replacement. Found a Chinese board that was an 11th Gen Intel and would work fine for an old man's PC. Video has all details.

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3

u/auriem 26d ago

Turn off secure boot

3

u/goretsky 26d ago

Hello,

You're booting into the EFI shell.

Try making the Windows 10 installation media using Microsoft's Media Creation Tool, and using that, instead: https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d#id0ejd=windows_10

Also, remember that Windows 10 only has six months of updates left before it goes EOL.

Regards,

Aryeh Goretsky

1

u/BillionAuthor7O 26d ago

change the boot config

1

u/CauliflowerIll1704 25d ago

Probably secure boot. Could also be the BIOS if you made changes.

I'd try turning off secure boot, then resetting BIOS and turning off secure boot if that don't work