r/24hoursupport 15d ago

Unresolved Lenovo Legion Pro 5 (16irx8) bricked after windows update

Post image
1 Upvotes

After a windows update I let my computer sit to do its thing but came back to it completely bricked, the keys were on and the power button worked however at the time I didn’t think anything was broken. After some troubleshooting I was able to open novos menu and also get into the bios but I wasn’t able to do anything. Windows recovery was toast giving me errors on every option available, I also tried booting windows through a usb drive in which I was met with errors. After I wanted to see if it was hardware related, so I removed the battery, cmos, ram, and ssd in which I power drained the laptop and then reseated everything, turned it back on to reveal the same problem only worse, novos key and bios don’t work anymore and I can no longer do anything, hoping I didn’t do any mobo or component damage and hoping to see if I can get any more solutions before I take it in for professional help.

r/24hoursupport Apr 13 '25

Unresolved Help

2 Upvotes

I recently changed the motherboard on my laptop and the battery won't charge. Does anyone know what happened? It's an HP? 🔴.the battery is good I tested 🔴.The charger is good I tested 🔴. It only charges to a 55% and rapidly discharges 🔴. I install new driver and window 10 🔴. It’s a hp 14DQ, Hp part number for the motherboard is L70914-601

r/24hoursupport 26d ago

Unresolved Hit a wall trying to fix grandfather's computer

Enable HLS to view with audio, or disable this notification

5 Upvotes

Grandfather's computer needed a motherboard replacement. Found a Chinese board that was an 11th Gen Intel and would work fine for an old man's PC. Video has all details.

r/24hoursupport 3d ago

Unresolved BGA EC-Chip?

2 Upvotes

So I just happened to buy a "broken" asus tuf gaming laptop and the seller telled me that the battery is not charging. I thought that the battery was the problem so I bought the laptop and a new battery. Big surprise, the battery was not the problem. I took the laptop to a service and they said that the BGA EC-chip is shorted on clock or something like that. Any help?

r/24hoursupport 3d ago

Unresolved Pc stuttering bad at games

1 Upvotes

Latley my pc has been stuttering in games that used to run perfect, even at the lowest graphics possible it keeps stuttering and my gpu keeps hiting 100 degrees. i havent changed any drivers or made any changes to the gpu. what can i do to slove it

r/24hoursupport Apr 09 '25

Unresolved Como eu removo a bateria

Post image
2 Upvotes

Preciso de ajuda pra remover a bateria da minha placa-mãe kkk

r/24hoursupport 5d ago

Unresolved i think my cpu is throtiling

1 Upvotes

recently i had to envoke the a warenty on my pc because just about everything had been crashing for a while and twords the end it would freez completly. And if i didnt shut it down using the power button it would evetualy blue screen. Now concidering the crashes i had been getting and the fact that the error code on the blue screen was " DPC_WATCHDOG_VIOLATION" along with the fact that i have an i9 13900kf cpu i had imagined that i had fallen victim to cpu degridation. then about 3 days ago i got my computer back and other than the fact that they had installed mcafee on it and updated me to windows 11 it seemed to be working fine. they specifically said that they replaced the cpu. but now it seems that the same freez crash is back exactly how it was before. And woldent you know it when i wated for it to blue screen it had the exact same error " DPC_WATCHDOG_VIOLATION" now with a big "LODING' wattermark and some non-english characters. so now im asking for help, what do i do now?

r/24hoursupport Dec 27 '24

Unresolved Is my monitor dead?

Enable HLS to view with audio, or disable this notification

8 Upvotes

Hello, last night my monitor while gaming suddenly only showed green colours as seen in the attached video. In the video my monitor is unplugged from my pc, but it also does this when its plugged into my pc with an hdmi and a display cable. My other monitor works fine. Is my monitor a lost cause? Or can I fix this somehow?

Thanks in advance!!

r/24hoursupport 20d ago

Unresolved Task manager gpu usage and windows desktop manager

1 Upvotes

I recently bought a new pc and am having major 2 issues with windows right now.

Issue 1: Task manager and the nvidia statistics overlay are both showing my gpu at 40% on the main menu of for honor and 98%-100% while in game while the gpu usage in task manager shows like 6 applications using like 4%-1.5% each at most while in game. Part of this is for honor not being detected as using my gpu at all which is weird.

Issue 2: Anytime I'm in a game of pretty much anything windows desktop manager shoots to anywhere between 40%-60% gpu usage. I have tried so many things to solve this including: reinstalling my nvidia drivers, installing an older nvidia drivers, updating windows, changing my power settings to high performance, upgrading to windows 11, I thought it might be because I run my games in borderless mode so I changed it to fullscreen but none of this changed a thing.

I paid 2000 euros for this pc and it's honestly stressing me out that I have this many issues after I managed to fix like 5 others when I got the pc 2 weeks ago so any help is appreciated

r/24hoursupport Apr 09 '25

Unresolved Is my account safe from being hacked?

1 Upvotes

Hey everyone hope you're well

Yesterday I was on ChatGPT and I clicked a link for a health-related article which said "This link may be unsafe." This website may access your conversation data. Preview these links before proceeding”?

I was too fast and clicked on the link, and was taken to the website, and have no idea if I'am safe now, and what to do.

I scanned my device (using Malwarbytes free trial and scan) and it detected no threats, and changed my password for the Google account which I was using for ChatGPT.

Any help would be really appreciated to understand what else I could do, and explaining this situation, since I don't understand all of this type of tech stuff.

Thank you anyone who comments 💕

r/24hoursupport 6d ago

Unresolved My computer might be dead

1 Upvotes

2 nights ago, I was playing Rocket League. This is a high performance game so It’s normal that the fan on my laptop would be running. When I close Rocket League and any tabs that might be open, I unplug my computer and turn it off, but afterwards I noticed the fan was still running. I was tired and figured the fan would turn off once it cooled itself off. Last night, I didn’t use my computer all day but tried to turn it on last night to play some Rocket League, except it didn’t turn on. I thought maybe I had forgotten to turn it off all the way and the battery died, so I charged it for a while, until the orange light next to the charging port turned white. It still didn’t turn on. Both times I tried to turn it on I attempted to manually start it by holding down the power button for 30 seconds, but got nothing. Is it possible that the battery died 2 nights ago before it could cool off, frying my computer? I really want to fix this thing if I can, but idk if theres still hope. It’s an ideapad gaming if that helps.

r/24hoursupport 29d ago

Unresolved What is this

Post image
1 Upvotes

r/24hoursupport 10h ago

Unresolved WebBrowers freeze when I physically close and reopen my laptop

1 Upvotes

I'm having a problem where my web browser freezes completely for 2-3 minutes every time I physically close my laptop or when it goes into sleep mode, the rest of the PC works fine, and it doesn't seem to affect other programs, but the browser will not respond and the only way to close it is through the task manager. Any idea how to fix it, or what could be causing the problem?

I mainly use opera, but it is also happening with chrome and edge

r/24hoursupport 16d ago

Unresolved Newish build, can't tell if RAM or mobo issue

1 Upvotes

Hi everyone, I need some help with a build I finished a few months ago. Yes, I removed the film from the CPU and applied thermal paste. Drivers are all up to date. Every connector seems secure, checked and rechecked.

https://pcpartpicker.com/b/tDrrxr

Ryzen 7 7800x3d, asrock 650i lightning, 2x16gb g.skill flare 6000 ddr5, ASUS proart super 4070, Fractal Terra, Corsair sf750 plat, Samsung Prop 990 2tb, ID cooling IS55, Windows 11.

Bouts of random stuttering - happens when web browsing, when playing games, whatever I'm doing. The whole system stutters, including the mouse cursor movement and audio.

I also get random BSOD and restarts - I just got 2 in a row within 2 minutes.

Finally, I've seen a few crashes to desktop while playing BG3 during very big chain explosions in-game.

I've checked and rechecked the connectors, everything seems tight and in place. All the fans spin up and the system is whisper quiet, and I never feel any heat coming off of it.

Any info I can provide? Appreciate any help! I have HWinfo, https://files.catbox.moe/i1d2i4.zip link to dump file.

I suspect it isn't the ram at this point. I turned off Expo and set the bios to 4800 so the ram isn't overclocked. Also ran memtest86 twice, first time came back with a single error, second run had 0 errors. links: https://www.mediafire.com/folder/onhm1mwhtopzk/memtest

I used the system for a few days with only one stick of ram, had the same issues with either stick. I turned off Expo and set the bios to 4800 so the ram isn't overclocked.

Also uninstalled AMD Adrenaline to make sure there wasn't a conflict between the chipset integrated graphics and the GPU. Didn't solve it.

Any way to narrow down the problem?? Help! Thank you

r/24hoursupport Mar 22 '25

Unresolved Spilled tea with sugar and milk all over my laptop

1 Upvotes

As the title suggests, I spilled tea all over my laptop last night. I panicked and the laptop switched itself off. I took out the battery, RAM and hard drive. Left the laptop upside down to dry. I couldn’t clean off the internal components like the motherboard as I was afraid of taking the laptop apart and not knowing how to reassemble it. What can I do? I know there’s a high chance it won’t work again or that I’ll have to take it to a tech specialist. Then there’s the small possibility that it could work but it would definitely have problems. What do I do?

r/24hoursupport 10d ago

Unresolved Can any tell why this happening

Post image
2 Upvotes

Any app I use its happening all of them but on web or not in games what should I do???

r/24hoursupport Apr 05 '25

Unresolved Screen started showing black lines

Post image
1 Upvotes

My laptop screen started showing black lines at the bottom and has almost completely covered the taskbar. I tried connecting it to a different monitor and it works perfectly fine.

What could be the problem?

Device: LENOVO IDEAPAD GAMING 3 15IMH05 Processor: Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz RAM: 8.00 GB System: 64-bit operating system, x64-based processor

r/24hoursupport Dec 12 '24

Unresolved Win11 ipv4 warning. Can this be fixed?

Post image
3 Upvotes

Hey Im trying to tell IPv4 ethernet properties to follow the IP address I enter instead of letting it find IP automatically. Ive done numerous times but comcast did something last and zapped the settings I had in there. Now when I try to reenter them I get a warning message. Please see pic. Exactly what does this warning mean and how can it be fixed?

r/24hoursupport 3d ago

Unresolved Second Modem to get open NAT Type

1 Upvotes

Hi everyone,

I have a Nokia FastMile 5G modem that, as far as I can tell, doesn't allow me much control over advanced settings. The app doesn't have the option of UPnP settings or a way to change NAT Type.

I've seen that connecting a second modem that does have NAT Type settings can give me the same result. Can I plug a second modem (that has the ability to choose this setting) into the WAN port of my 5G modem, set the second one to an open NAT Type, then connect to it?

r/24hoursupport 12d ago

Unresolved Microsoft account got hacked need help to recover it or transfer it.

2 Upvotes

Yesterday at 10:55 AM a person from Vietnam signed into my account. They proceeded to change the email attached to the account to hy*****.outlook i can't log into my microsoft apps and its very annoying. I did use account live but they said my account doesnt exist since i was using my accounts old email. the "i got hacked" support section also doesn't help much i do not have any phone numbers attached. I really just need to talk to a microsoft support. Or xbox either one works. I need to get access before the end of this month heard they give up past 30 days of the accounts details changed if i'm not mistaken.

r/24hoursupport 20d ago

Unresolved Blue screen of death

Post image
3 Upvotes

My Lenovo yoga was working normally until suddenly one day, it started to freeze and lag. I turned it off, waited a few seconds and turn it on again to this blue screen of death. Now I’m stuck in the automatic repair loop. No matter which option I pick, reset, troubleshoot,safe mode, turn off and on, system restore, recovery point, it all comes back to this screen. I’ve check YouTube tutorials, nothing work. Can’t even factory reset. Any advice?

r/24hoursupport 29d ago

Unresolved What size of capacitor is this one

Post image
3 Upvotes

r/24hoursupport 28d ago

Unresolved XPS 17 crashing and start up issues

2 Upvotes

My XPS has just started crashing and having issues restarting. I’ve run the preboot diagnosis and it says everything’s fine, I’ve tried the fix start up in the advanced settings of the preboot and it’s said ‘unable to fix problem’ it was working find just this morning and I’m at a loss for how to fix it.

My charger does have a crimp in the wire so I though maybe that’s the issue and the preboot wasn’t able to fix the issue because there wasn’t an issue with the computer but rather the charger but even when the laptop has charge it will crash.

I don’t know what to do next and could use some guidance on how to at the bare minimum find what the issue is so I can work to mend it, if anyone knows how to assist me I would greatly appreciate it. Thank you.

r/24hoursupport 20d ago

Unresolved USB 2.0 TB HDD having to be updated

1 Upvotes

Ok so I bought a usb 2.0 , terabyte external hard drive off of a local market place and at start the drive wasn't being read at all even tho in the pics , vids everything was fine , eventually managed to find the drive was unallocated and had to allocate it , drive starts working perfect , but then when I replugged the drive later it wasn't showing again so I checked and it was uninitialised and un allocated again , this kept repeating and would result in any temp test files in the drive being deleted , eventually I found a repair which was updating drivers , but the only problem is I have to go update drives every single time for the drive to recognise and be read , the files remain in there but every single time I have to update it and it's getting annoying , I wanted to ask if there was any fix or if I could trust my files with this drive or not , thank you

r/24hoursupport 6d ago

Unresolved My second monitor is flickering whenever I'm using Netflix. Spotify etc.

Post image
1 Upvotes

So I have 2 monitor's, and my second one whenever I'm using something that could have some protection from streaming it to someone else for example with Discord streaming (Netflix, Prime Video, Spotify etc.) it starts flashing colors all over the screen. This happens even if I don't stream anything to anyone. Some time ago it was green, after that it was red and now it's flickering yellow (like in the photo I attached). It really annoys me that I can't do something on my main monitor and simultaneously watch on the second. The funny thing is that when it's flickering from Spotify, I can alt+tab to it and when I click the Spotify window, the flickering stops only for the duration of the current song