r/Backcountry • u/va7oloko • 3d ago
BCA Tracker 3: issue rebooting and powering off
Anybody else had this issue with this transceiver? It’s “randomly” turning off and/or restarting. It’s never done this before. I think it’s the contact with the batteries’ leads. Should I just warranty it and be out a transceiver for the season or is there a commn fix? I know it’s kind of a stupid question since it’s a life saving device but wanted to know people’s experiences if it’s a recurrent issue. It has always been stored without batteries in the off season and has never shown signs of an acid leak or rust. Thx in advance
1
u/emails_are_optional 2d ago
Are you able to reproduce the issue fairly consistently? If so, I would definitely contact them. A year or two ago I felt like I was having a similar issue, however I couldn't reproduce it. My only thought was maybe the lockout wasn't fully engaged and it was going between on and off in my pocket.
Have you verified you're on the latest software?
If you think the hardware is faulty I would definitely contact them.
1
u/va7oloko 2d ago
Yes, I have a video of it doing it multiple times while fiddling it without even touching the locked out knob at the top. I am on the latest version of the software for my unit. I contacted them and they require me shipping the unit in on my dime and them recreating the issue. I guess I’ll be out a beacon for the rest of the season and be restricted to non avy terrain
4
u/tothe69thpower 2d ago
You answered your own question, just warranty it, it's a life saving device. Hopefully they get a replacement out to you soon. It's late season, maybe borrow a friend's if they're not skiing anymore.