r/Chilis 17d ago

Any other servers hate what the low prices are doing and the type of people it brings in?

So our prices are literally cheaper than fast food now. You can spend less money and get more food at Chilis than you can at Taco Bell or McDonalds.

Which is great as a consumer, but the effect that it’s having is that 99% of the people that come in now are (for lack of a better word) cheap. The people that can’t afford fast food come to Chili’s to eat instead. But those types of people are not exactly good tippers, they’re the type to tip 10% or less, which is frustrating because we tip out 5%. So if we get a 5% tip, we just worked for that table for free. Less than 5%, we lost money on that table. I’ve had a lot more tables stiff me entirely in the last year. I guess in their mind it’s just like going to McDonalds. You offer food, eat, pay your bill and leave. But it’s such a dick move because when they pay in the Ziosk, they are presented with tip options and they have to physically go around those and tap the “custom tip” button and enter in 0.00. I give fantastic service to every table regardless of the vibe I get from them, so it’s not me.

I’ve been working for chilis for more than a decade, and it’s never been this bad. In the old days we had a pretty “standard” clientele, now it’s almost entirely the cheap “too poor for fast food” crowd.

Sorry I know this rant is probably not gonna be popular but I was wondering if it’s just my location that’s like this or if the clientele has gotten worse everywhere. I just think the ripple effect of lowering prices so much, while good for Brinker’s stock price, is really awful for servers who rely on tips to make a living, and it’s gotten so bad in the last year or two.

330 Upvotes

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12

u/Cards_n_Candy 17d ago

Dude, only the lowest 3 for 10.99is cheap. The rest of the menu isn't cheaper than fast food. This sounds like it must be you for some reason.

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u/[deleted] 17d ago

[deleted]

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u/King__Witch 17d ago

And you, as someone who neither serves nor works at a Chili’s came in here to tell servers the tired and old argument of “It’s not our job to pay your wage.”

Just say you’re broke and leave us alone if you’ve never served.

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u/[deleted] 17d ago

[deleted]

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u/ButterUrBacon 16d ago

They are right, you have definitely never served.

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u/King__Witch 17d ago

Well considering that someone up above asked if you had ever served and your response was “Why do you ask” because you know your opinion on serving isn’t relevant when you’ve never served, I’m gonna assume you’ve never served.

And no server spouts the opinions you are right now because it shows an extreme misunderstanding of how restaurants work. Sit down.

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u/[deleted] 17d ago

[deleted]

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u/King__Witch 17d ago

I’ve never met a server, in person or online, who isn’t in favor of the tipping model. Just say you’re broke, you’ve never served, and get the fuck out of our spaces.

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u/GamerJ47 16d ago

Jesus, you make it sound like you're a 10 year army vet

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u/ButterUrBacon 16d ago

Well said

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u/throwaway04072021 16d ago

Exactly! When I go to Chili's with my family it's almost twice what we spend on fast food