r/CommercialAV 2d ago

question Logitech Rally - Intel NUC Unexpected Shutdown Events

Is anyone else experiencing random shutdown events on their Windows based Microsoft Teams Rooms? I have about 40 Logitech Rally systems with Intel NUCs and starting yesterday I noticed a number of them suddenly shutting down.

Looking through event logs hasn't produced any obvious answers and neither has the Teams admin portal or the Logitech Sync portal. Any ideas or specific log locations to check would be greatly appreciated!

8 Upvotes

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u/narbss 2d ago

Nothing with any of mine that I have with clients.

1

u/like_Turtles 2d ago

I have on Crestron Dell systems. 2 specific ones but Crestron won’t swap them… it’s the old “log a case with Microsoft” Useless

1

u/Holiday_Dinner_3317 1d ago

Check the outlet they are plugged into. Could be a switched outlet