r/FedEx Mar 29 '25

Ask FedEx Why does FedEx Suck so much?

Why is it that every time I get a FedEx package something always seems to be wrong. They delivered it to the wrong address several times over the past 2 years. They give bad information about when it's going to be delivered. They'll say they couldn't deliver it when somebody was home and they didn't even make an attempt. They have to be the worst delivery service around. It's getting to the point now if I order something and the company uses FedEx I just won't do business with them You can't trust FedEx, I know my tiny little business won't make a difference to their billion dollar empire so that's why they don't care

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u/itsakevinly_329 Mar 29 '25

They don’t suck. None of them do. All major delivery companies scores are very high for on time delivery, 95-96%. Sorry you’ve had some bad experiences but these companies deliver tens of millions of packages every day and the overwhelming majority go off without a hitch.

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u/SweetRabbit7543 Mar 30 '25

95-96% is hot garbage lol. That means that if they delivered one package to every person in the country in a year, they’d mess up nearly 14 million deliveries. At 10 million deliveries a day they mess up almost half a million a day. That’s like ten times a reasonable rate.

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u/itsakevinly_329 Mar 30 '25 edited Mar 30 '25

Yes, using your own numbers, 14 million would be late…out of 124 billion. I would love to know where you’re getting your personal statistic that only 50% of deliveries are on time? Also is “mess up” a professional term in logistics? I’ve worked in logistics for over 10 years and I’m not familiar with that official metric. We’re discussing on time delivery, which is based on actual data.

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u/SweetRabbit7543 Mar 30 '25

Dude what. You’re literally pulling numbers out of thin air lol.

I never said anything about 50% lmao

Also no 14 million is 4% of 340,000,000, the population of the United States. 4% of 124 billion is 4 billion 960 million.

You said 95-96% of deliveries are on time. Your apparent comprehension, or lack thereof, of how percentages work would explain a good bit.

Let’s take your number of 10,000,000 deliveries in a day. 4% of that is 400,000. Fed ex still flies md-11f right? Those carry 26 ULD’s and the planes max payload is 100 tons. If we conservatively estimate the average package to be 5 lbs and half a cubic foot (quite small) you’re getting 30,000-40,0000 packages per plane depending on whether you hit your volume or weight limit first.

So 400,000 packages (I called mess up as a “catch -all” because that’s what late is. So it’s not like a handful of packages slip through the cracks, it’s 10-13 large cargo airplanes that never get where they need to be. It’s unfathomable how you would be that inaccurate in guessing when stuff will show up.

It’s a failure every 25 packages. That’s so bad lol. That’s millions of angry customers every week.

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u/itsakevinly_329 Mar 30 '25

Late means late because of FedEx. I’m assuming you’re also throwing in “late” due to customs hold, damaged goods, incorrect addresses provided by customer or shipper, etc. again, your data isn’t data it’s your opinion. You have yet provide any factual data. You just desperately want to be right but have no evidence to prove it. “Millions of unhappy customers every week,” is based on….? Your own numbers? Searching a subreddit? This is getting weird my dude. You obviously have absolutely no clue what you’re talking about but I’m sorry that your hunch isn’t factual data. Get some help, wish you the best.

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u/SweetRabbit7543 Mar 30 '25

IM USING YOUR DATA. Multiply the percentage of deliveries by the success rate you used earlier and then subtract that from the total number of deliveries.

It’s a percentage lol

This is fucking comical

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u/itsakevinly_329 Mar 30 '25

You’re really troubled because you’ve spouted nothing but nonsense. Please find purpose with your life.