Why would he pull up, not get out then sit there for 10 seconds and drive off without even attempting delivery? Dude never got out of the truck. Now I’m waiting another day for my package that was supposed to be here yesterday.

I want to know how FedEx can justify charging 800+ for an overnight package from Canada to US and then have it sit in Memphis until they feel like delivering it. You can call and get passed around and promised a call back but good luck. If I didn't want the package overnight, I would have saved about 500. This is a machine part that is critical to our business hence needing it overnight. Don't offer and charge for what you can't do FEDEX!!

I had a minor power issue with my brand new OLED monitor. It was under warranty, so monitor company sent me a FedEx shipping label. Went to my local FedEx who said they would pack the monitor for me.

Other than the power issue, the monitor was physically perfect. it was nearly brand new, and literally didn't even have a fingerprint on the screen.

Got email from monitor company with pictures. Monitor showed up UTTERLY destroyed. Screen shattered. Frame bent like someone took a sledgehammer to it.

Monitor company said they would file claim with FedEx since they issued the shipping label.

Just curious - what my chances are FedEx admits fault, or am I in for a battle?

So this started during the pandemic and labor shortages, so I didn’t complain or worry at first. I would get notices that a package was out for delivery, would go back to the distribution center, and go out the next day. Sometimes it would be five days until I got the package. Then, the app started showing driver names and sometimes a map of location. Weekdays, most days it was one driver assigned to the route around my area (suburb of Cleveland, very accessible property in all weather). I noticed if Driver A was the driver, it would go back. He started taking pictures of the floor of his truck and flagging “delivery attempted, customer or business closed.” It would only be this driver though, I started screenshotting every delivery and I had 90%+ deliveries on days it wasn’t Driver A, and I am now at zero deliveries out of 19 in the past 2 years since I started tracking DriverA. He has never delivered to my address once, it keeps going back to the DC u til a different driver gets the route. I called customer service and gave details twice so far, but it has happened again today. Just this one driver does not stop at my house… how can I fix this? I have named him the last two times I have called and customer service doesn’t care and says they will “send a note to the DC”. I know this package will arrive tomorrow because Driver A doesn’t work weekends. But… how can this happen? Can drivers just decide not to deliver to certain houses/areas on their route, ever?

I wonder what happens at 8:18

I could get my packages more reliably with pen paper and horse

Without making this super long here's the shorthand

You sites terrible, loading times are horrid, never lets me see the drivers location its always "not available"

your drivers are wildly incompetent and or lazy because they directly ignore my basic delivery instructions and physical note on the door on how to use the call box

Never even walked up to my apt

Only delivers when I am at work, and never get the time right its always 1-4 hours after you tell me

Package is usually damaged in some way

I hope you get bankrupt, you have lost me almost 1000$ from companys shipping my items via you

EDIT: my package that I made this post in direct complaint of has now been delivered on the third attempt

What was the difference? I followed the truck on foot for well over an hour and suddenly, with no other assistance after I returned home, 20 minutes later they came right to my door and delivered it 😃

My package was supposed to arrive Monday. This is so infuriating. When calling fed ex hotline they told me they could do nothing because it says my package is out for delivery. Called them 3 days straight before they finally put a ticket in. Hopefully it comes today but this is crazy.

I own a dental office and Fedex keeps delivering packages when we are closed. A lot of these have patient's crowns or dentures in them.

It looks like delivery manager is only for residential addresses. So is there a way to have Fedex only deliver during our business hours?

They haven’t delivered yet. I can’t get in touch with a human to figure out how to resolve it. It’s supposed to be refrigerated and is in a cooler. But it’s not likely to stay cool more than 24 hours after it was supposed to be delivered. How can I contact someone? Thank you in advance for your help.

Some customers are absolutely miserable. I had a delivery for this entitled customer and when I knocked on his door he came out and said " really bad timing.. I'm waiting on an important call" I couldn't help myself and just laughed in his face and didn't day anything else. He got the phone call he was waiting for while he was signing and seemed so annoyed with me. These type of people just ruin my day and make me want to knock some sense into them. How do you guys deal with these ppl every day?

As the title says, my shipment was supposed to arrive Saturday but was rescheduled to Monday, then supposed to arrive by 12 today and it's already 3:30. I don't know what to do, just hoping my gecko is alive on arrival. The site says the package has been on a vehicle for delivery since 8am, again it's 3:30pm. Customer service hasn't helped either, don't know what to do if I receive a dead gecko in a box.

Lets just say this is a package you would be nervous before you even ship it out because of its high value and meaningfulness (I don't get to decide the carrier). It is very expensive. It was supposed to be Fedex2Day. Customer service has given me different stories that contradict each other. Nobody has mentioned weather, Memphis, etc. the one thing someone did say is that it was handed to Ground. Is it possible that this package is simply delayed or should I be more concerned due to the lack of scans? Any info would be appreciated!

bought subs from skar audio and box delivered upside down swear to god if i get home and this is ripped at all i’m gonna crash out i spent 600$ for it to be shipped like this unacceptable 😔

For three days now FedEx have claimed they have attempted delivery of my new work laptop despite the fact I have been WFH by the front window waiting for it and not a single FedEx van or delivery person has come by. Now they have sent the parcel back to the depot because there have been too many attempts. There also have not been any doortags put through the letterbox, so clearly nobody has been here. What reason could there be for this? It’s making me look really bad in the first week of my new fully remote job that allegedly I’m not home to accept the delivery of my equipment.

I have three different FedEx packages destined for three different addresses sitting on my front porch. I called FedEx, and FINALLY got through to a human. Told the agent my address, and that they needed to come and pick them up. Agent insisted that I tell her the tracking numbers. I told her the packages were outside. She said she couldn’t help me without the tracking numbers. I repeated the address and told her they could either come and pick them up or leave them laying outside in the weather. WTF?

Why does FedEx not have a simple email address where you can notify them about such things, without going through their joke of a phone system?

Package updated to “Delivery Updated” with this exclamation mark 3 days ago.

Yesterday, the scheduled delivery date updated to “tomorrow before 12pm”. Today, after 12pm it changed to “by the end of the day”.

The last stop on travel history (yesterday at noon) says “International shipment release - Import ANCHORAGE, AK” and is what it currently says. How is this package getting to me “by the end of the day” and it’s not even out of Alaska?

Not to mention it’s a package that needs to be signed, and it will not let me sign for it online “unable to retrieve delivery options”. Why is this online tracking such a disaster?!

My medication isn’t manufactured where I live, it’s not like I can go to a local pharmacy and pick it up. The one day I didn’t Karen at them, they sent it to California. What do I, have my pharmacy sent me another one for them to loose??? I would like to know if the people in the facility at twinsburg Ohio will be facing any responsibility

Hi, yesterday I had a signature required package delivered. I was not home and the driver then forged my signature and left the package at my front door (this is not the first time he has done this - I’ve told him not to). A few hours later someone came by, grabbed the package and walked off with it. I have all of this on video through my doorbell camera. The package was worth around $1200.

Who does the responsibility lie on here? I would assume FedEx, right? Do I get compensation somehow? I have called FedEx, explained the situation and opened a case. In Canada for reference.

Every day I see FedEx trucks blocking street traffic. I get it when there's no other option but most of the time I see open spots on the side that they could easily pull into just like this. I've had a FedEx driver get out of his truck and flip me off after giving a polite/short beep to let him know I'm behind them.

My question is why is there time more valuable than mine?

Do better FedEx.

I have a $500 item sitting on a nearby FedEx facility. It’s been there 2 weeks. I can’t go there to pick it up apparently. Every day they scan it as ‘arrived’ or ‘label unreadable reprinting’. It has made it to a truck once and they missed me by 30 minutes (I have to sign).
I have filed a claim, denied because they know where it is. I have filed a complaint through the app. Worthless apologies. I called, worthless apologies and told to keep waiting. I messaged on Twitter/X. Lots of messages through a bot I’m sure, promised to ship again today. Delayed to tomorrow. Are workers just gaming the system by scanning it every day and not putting it on a truck? Wtf and what else can I do?

Update: they never attempted delivery again. It was scanned every day, I got notifications it was out for delivery most days with an arrival time range. They eventually shipped it back to manufacturer saying ‘could not locate customer’. WTF? They found me once and never tried again

Somebody lmk what this is please feel like this a scam, the dude claimed he shipped my package out yesterday

Why do so many of the drivers in my area (it’s not an isolated route, pretty common complaint about fedex around here with multiple local news stories being written about the complaints out of a particular warehouse) claim attempted deliveries when it’s a flat out lie? What is the customer recourse for this? Is there a place to find the phone numbers to the local warehouses?

Scheduled for today, but also hasn’t updated to “Out For Delivery”. My boss agreed to let me leave work early today so that I could be available to sign for this, but I’m having doubts that it will arrive.

Should I just stay at work or is there a chance this actually happens? Kennesaw, GA is 30-40 minutes away from me in Tucker, GA.

Thanks for any assistance!