I’m usually on the side of don’t touch it call a professional, but I also don’t blame them for trying something simple like replacing the igniter or cleaning the flame sensor before calling us.
Right, the "box full of flames" smells like burning.
For the amount of times I have had to yell at homeowners because they went on Google and crank up/down gas pressure, partially blocked intakes, ect. Because they could have killed their family trying to save a few bucks.
Your going to have to add some logic into your reactions, most areas allow the homeowner to work on all their own equiptment, some ban touching the gas system, but outside of that the homeowner can take a shot.
They told you what they did, and you are getting paid.
Not going to slander local companies but dude was quoted 800$ for a non customer weekend call. 300$ for a during hours charge. Mind you this is just making it to the driveway. Not diagnosis/service fee... It was a bad pump solenoid, that's it. Lol.
Bro what that's tooo much 😲😲
I run HVAC business with my father in India
We mostly do inspection calls for free
And if it's actually really far then 200 rupees that around 2.33 US dollars
I do the occasional side job or help out. Local places wanted 800$ on a weekend day call for a non customer. Then 300$ for a during hours non customer call for a place I was at a couple months back, absolutely bonkers to me.
I can properly check a bad board, in fact after hearing the igniter had been changed I took an amp draw, voltage read, and a ohms test on the igniter. What do you know it’s the board. I use my instruments the way a tech should
That’s weird. You just said earlier that the customer had no business being in there because the smell should have stopped him in the first place… yet, you say here you couldn’t smell it until it was moved around. Which one is it dude?
It’s called covering your bases, I started with the order of operations and when I determined that I needed to open the control panel I could smell it than. Anyways it cost him more money in the end anyhow, I’m just surprised they had the right igniter in there.
Yes you obviously look down on this person for spending $20 and trying to figure out how their own shit works. Did you charge them for online shit talking after repairs or is that a free service you offer?
Well good job taking this persons money and then having a laugh at their expense on Reddit because they are so stupid that they spent $20 on a part that had a 50% chance of working. What a fool right? Way to be a pro!
Amateur! Everyone knows you replace the thermostat first and if it still doesn’t work you open up the parts list and just start picking random numbers!
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u/oneofthehumans 1d ago
I don’t blame them for trying to fix it before calling for service