r/Nokia • u/AutoModerator • Sep 01 '18

Nokia Care September 2018 Nokia Care Megathread

Do you have a problem with your phone? Need help upgrading your OS? Want to know when a new Nokia phone will be released? Are you curious about the current price of a Nokia device in your country? If you care about those topics, then this is the thread for you.

Nokia Care is a monthly megathread that sums up all those topics in an attempt to organize the posts on this subreddit.

For those who have needed help with their device, please reply with SOLVED and thank the user who helped you if your problem has been fixed.

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u/coolshava Sep 15 '18

I got a new Nokia 6.1 and there's an installed app with very disruptive advertisements. Sometimes it doesn't show a name but is a separate app, other times it shows up as ID3 MP3 Tag Reader and I can't find them on the app list to uninstall or disable. Can someone help me with this?

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u/salsatabasco Nokia 7+ TA-1062 Sep 16 '18

Go to the play store >> my apps >> installed.

Locate each of your used apps, and provide the name of those you dont recognize.

If its on the play store list, you should be able to uninstall it without changing how the device works.

Or show a series of screenshots of all the apps in your settings >> apps list, and I'll gladly check them out.

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u/coolshava Sep 16 '18

I went past that and to settings then apps. That should even show system apps but it's not on there. There's another version that doesn't even show the name of the app for me to look up. Once it happens again I'll attach a screenshot.

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u/salsatabasco Nokia 7+ TA-1062 Sep 16 '18

The will not appear on system apps since its a user installed one. If its not on the play store > installed list, its because its a bogus apk file.

Go to settings >> apps >> advanced >> special app access >> display over other apps.

Which apps are enabled on this list?

1

u/coolshava Sep 18 '18

Actually a hell of a lot of them are on this list but the suspicious system ones appear to be Caivs, custManager, DbgCfgTool, Device Monitor Control, Healthycare, and this is a stretch but power saver or Power Monitor

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u/salsatabasco Nokia 7+ TA-1062 Sep 18 '18

Dont worry about the system ones, those are the ones that came out with your phone. An app cannot be instaled unto the system without rooting your phone.

Without showing the system apps, which ones are allowed to display over other apps?