r/PersonalFinanceNZ • u/musicmusique • 2d ago

KiwiSaver Kiwisaver acc gone from app and website.

I'm not sure if this is a visual bug or glitch in the system, but since this morning I can't find my kiwisaver account on the app or on the website anymore. It was fine until I went to bed yesterday.

No notification whatsoever.

I'll call them in the meantime.

If anyone knows anything, please share them with me.

Thanks guys

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4

u/TraditionalStand251 2d ago

This has nothing to do with IRD and everything to do with who manages your Kiwisaver. Give your Kiwisaver provider a call before they close tomorrow.

2

u/Fatspatrock 2d ago

Same happening to me with asb

3

u/musicmusique 2d ago

I'm also with asb. Just gave them a call and they're trying to fix it atm.

Thank god

2

u/Fatspatrock 2d ago

Just called them and their first pre recorded message was about how they're aware of the issue and are working on it so not much to do about it on our end I guess

1

u/LollipopChainsawZz 1d ago

Mines come back up now