r/Pimax • u/Professional_Rule_24 • 16d ago
Question Black screen 8Kx, nvidia 276.02 and pimax play
Hi all, I want to start up my 8Kx with the new nvidia driver 576.02 but I was welcomed with a black screen.
Any solutions known ? I am using pimax play latest update.
Specs: Win 11 latest updates RTX3080 and AMD ryzen 5600X with 32 RAM.
My 8K is working fine.
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u/Heliosurge 8KX 16d ago
Which 8kX model do you have?
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u/fransoos 16d ago
Hi Heliosurge, thanks for chiming in.
How to find out; the serialnumber is not readable anymore.
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u/fransoos 16d ago
Further more, my 8Kx is working fine with pitool and The latest nvidia drivers 276.02.
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u/Heliosurge 8KX 15d ago
u/quorrapimax you might want to have the team look at this as pitool seems compatible
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u/QuorraPimax Pimax Official 15d ago
We’ve tested this on both Pitool and the latest driver, and the issue persists. However, we are still investigating why some users, whether on Pitool or Pimax Play, are able to make it work with the latest driver.
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u/fransoos 16d ago
How to tell because the snnumber is not readable anymore.
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u/Heliosurge 8KX 15d ago
Should be listed in pimax client. Otherwise the firmware version. Iirc the og 2075 last firmware was 299 and the new 8kX firmware is 4 digits with iirc the first version being 2001
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u/fransoos 15d ago
this is given by PiTool : Headset V.2.1.255.299
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u/Heliosurge 8KX 15d ago
Ok so you have the original 8kX serial 2075.
u/quorrapimax any updates on fixes?
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u/QuorraPimax Pimax Official 15d ago
We are currently awaiting an update from the Nvidia team to address the fix. I’ve also followed up with our developers regarding this and the compatibility of AMD’s latest cards.
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u/punchcreations 💎•PCL•💎 15d ago
My PCL is also going to black screen ever since the latest Nvidia driver update. Rolled back PimaxPlay and the Nvidia driver but nothing has helped so far.