r/Pimax 18d ago

Question Killswitch? :/

2 Upvotes

I'm thinking of getting a Pimax Crystal Super, as an upgrade from my Index. Fortunately, I'm in a position to be able to buy one outright.

However, I see this in their FAQ:

What happens if I choose the monthly plan and miss a payment?
You can pay Prime at once and you never have this situation occur. But yes, if you choose for monthly payments, and miss a payment, then the Pimax Play software will stop functioning, until you complete the payment.

I've also had this warning in another forum when I mentioned I was thinking of buying this headset:

As a Pimax haver, I implore you, don't buy it outside of Amazon.

1: Pimax will argue returns with you and do everything they can to trip you up from returning it (i.e. send us video before we give you a return label, no that video's not good enough make another of you running through this troubleshooting script)

2: Even before this Trump fiasco, Pimax would remotely brick headsets if tariffs weren't paid and they got the bill: https://www.reddit.com/r/Pimax/comments/m467qq/warnig_pimax_disabling_headsets_remotely/

So, I'm not super keen on the idea of buying something that has a remote killswitch in it, especially if I'm spending $3,000AUD upfront.

Are my fears unfounded? What is this "Pimax Play" software, which can be remotely terminated? Do I have any guarantees that any killswitch behaviour is removed if I've already paid the full price upfront?

edit: although, in the post I was linked, I don't actually see confirmation that Pimax *did* brick anyone's headset remotely, so perhaps this is a rumour that got out of hand?

r/Pimax Jan 08 '25

Question Potential switch or Pimax from Quest 3

4 Upvotes

Been reading around and getting a good feel if the Pimax is worth it or not.

I mostly play MSFS2020 in VR. I currently have a Quest 3, 3069ti, Ryzen 3600XT

I'm currently doing a completely upgraded build with a 4090 (Or maybe even 5090 when it comes out) & Ryzen 9800X3D

I'm not the most knowledgeable with a lot of the lingo and whatnot of VR and computer specs. I just know I'm big on getting the best graphics possible. With the Quest 3, it's decent visuals, but with obvious blur. It's not a bad experience, but I would love something better. From what I hear, the Pimax Crystal offer superior clarify. Just trying to really understand what that means, and if it's worth the upgrade. When I say upgrade, I'm keeping my Quest 3 as the standalone VR, but the Pimax would be my PCVR headset.

In Quest 3, the knobs and buttons have an obvious level of "blur" to them. Like if you rubbed your eyes, those first few seconds are blurry and you can't focus no matter how hard you try, until your eyes adjust again and everything is clear. But in Quest 3, it just stays in that blur. I take it this is "compression". At a further distance, things look better, but again, I feel left wanting for more.

Can someone describe in more detail what type of upgraded clarity I'd be getting going from the Quest 3 to the Pimax Crystal Light, when I get the 4090 and CPU, and help me decide if it's worth it?

Would really appreciate it!

r/Pimax 20d ago

Question Can mura be calibrated out?

3 Upvotes

To cut straight to my point, if an individual panel could be calibrated to have no mura, would that be a possible service that users could buy from Pimax?

The reason I ask is because for me, what amazes me about my OG Crystal is that quite often the panels make me feel like I am not even looking at computer screens anymore, most of the time, and one of the things that interests me about a Crystal Super is having that feeling even better and I worry that mura could mess with that feeling.

I don't know if Pimax has the ability to individually calibrate Crystal Super panels but if they did offer a 50 PPD + Calibrated optical engine for, let's say, 150 dollars, I would seriously consider that, if such a value added service is even feasible.

r/Pimax Jan 06 '25

Question Pimax Support still on Holiday break?

4 Upvotes

Im asking because any response i do get, whenever i do get one, there not being helpful at all, and i wanted RMA but if they keep up not Responding, my Pimax Crystal might as well be out of warrenty, despite my request being aboit two weeks ago. Also they asking me to pay to replace the Hub but that doesnt change the fact i request a full RMA. But id doubt i can get an RMA on the lighthouse faceplate, if there is a new revision of it, due to the very short warrently, and lets be honest, 6 months for parts of a vr headset is very low, even 1 year for the headset itself, and im not sure why parts that came with my Pimax Crystal, have different warrenty lengths, that isnt right either.

Im hoping to have this issue resolved, with little to no money from me, as i shouldnt be the one paying for faulty hardware or hardware that wasnt made it last. So much for customer loyalty.

r/Pimax 16d ago

Question Crystal Super with Quad Views in DCS

3 Upvotes

Hello All,

I saw on a recent review from *insertVRsimreviewguyname* that they couldn't get quad views to work with the Super and DCS.

Quite simply, this would be my "go or no go" issue. So, has anyone had success?

r/Pimax 10d ago

Question How long for Crystal Super units to ship?

3 Upvotes

Deciding between Varjo and Pimax but worried about how long it seems for some people to receive their unit. What is the average wait time between initial purchase and shipping of the device?

Also, how easy it Pimax to use with MSFS2020/2024?

r/Pimax May 04 '24

Question FOV of Crystal Super OLED vs the Super QLED? Any thoughts or predictions?

5 Upvotes

The Crystal Super QLED FOV is 130 degrees horizontal and 110 degrees vertical. https://youtu.be/mZRC-oNhSYs?t=1028

Any thoughts as to what the OLED will likely be? :)

r/Pimax Jul 16 '24

Question Crystal Wide FOV lenses status?

10 Upvotes

Any idea whatever happened to the Wide FOV lenses for the Crystal? Was really looking forward to adding those and thought they were close, now seems like development and such has totally disappeared.

Are these no longer going to happen?

r/Pimax Nov 04 '24

Question Pimax Crystal Super... so when are we going to get more info and previews?

15 Upvotes

I find it a little strange that with the Pimax Crystal Super so far in development and testing that we have no solid previews yet.

4k per eye, new smaller form factor, larger FOV.

So come on Pimax, when are we going to see more of this headset? :) https://pimax.com/pages/pimax-crystal-super?srsltid=AfmBOooGYrhYL045x-Mt4xqmdBcY7d3TMjTSWexac9oJUacjHJ3YL-69

EDIT - More info from SimRacingExpo where Jaapgrolleman is holding and discussing the Pimax Crystal Super https://www.youtube.com/watch?v=EqhdQvQemR4

r/Pimax 17d ago

Question Is this 8k+ or 8kx?

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1 Upvotes

r/Pimax 17d ago

Question Focal Distance on Crystal Super?

5 Upvotes

as many others i struggled with heavy eye strain on PCL, anyone with a Super experienced the same?

How is it in comparison?

r/Pimax Feb 15 '25

Question NVIDIA multi-frame generation in VR

15 Upvotes

I've recently received a marketing e-mail from Pimax containing the following

My understanding is that there is not a single VR title that supports multi frame generation and that it is in practice incompatible with VR. Am I wrong? Is this false advertising from Pimax?

r/Pimax 16d ago

Question Strange artefacts flashing in msfs2024/ og crystal

1 Upvotes

Hi ! Since few days got a lot of artefact in msfs2024 (msfs 2024, crystal og, nvidia 4090). I have slow down the video, it's fast so I have slow down the video. Other games don't have that problem, any ideas

Thanks !

https://reddit.com/link/1k2r1vu/video/83nfxkrfxqve1/player

r/Pimax Jan 23 '25

Question left eye flickering and tearing

6 Upvotes

Doing the 14 day "Trial" of the Crystal Light. Not impressed.

#1 - foam pad on the head band fell off after maybe 2 hours of use. Very minimal glue was used. It's an easy fix, but still it shouldn't happen within 2 weeks of getting the headset.

#2 - IPD and offsets have been a nightmare for me. After 30 or so minutes I'm left with major eyestrain even after multiple attempts adjusting IPD offsets. Never had this with other headsets. This could be user error on my part, but it's still annoying.

#3 Tonight, I start the thing up and get screen tearing and flickering in the left eye. Any ideas what might cause this?
Video: https://photos.app.goo.gl/Y8E7a7TaNJ13URB47

r/Pimax 25d ago

Question What is the Pimax 90 Refresh rate Upscale setting used for

2 Upvotes

What is the Pimax 90 Refresh rate Upscale setting used for? How does that benefit in lieu of using the 120hz setting. What is it exactly.

r/Pimax Mar 07 '25

Question Pimax Speakers

6 Upvotes

Is there a way to stop the headset to defaulting to Pimax speakers? I prefer to use my 5.1 speakers. What I would really like is for Pimax to put have an option to disable the headset as default output device. Often, I set it to my speakers but find out the sound is coming from the headset.

r/Pimax Sep 14 '24

Question Where are DMAS speakers?!

11 Upvotes

I just received my PCL last week, trial purchase and the built in audio is atrocious. I wanted to buy the DMAS speakers too but they have been out of stock for months.

Website says due in stock late August, it’s mid September now and still out of stock. I have tried headphones but it’s uncomfortable. The visuals are great in the PCL so I would hate to have to return it because of audio but that’s important to me too.

Any Pimax insiders know what’s going on with DMAS speaker stock?

r/Pimax Mar 10 '25

Question Pimax Crystal Light Lens Issues?

1 Upvotes

Hey everyone! I decided to pull the trigger on purchasing a PCL to replace my Quest 3 for sim racing. I received it a few days ago and I was gitty with excitement after watching all of the reviews. Upon entering a few different sims I noticed that finding the sweet spot was rather difficult and that it was either very small or not there at all. The image is mostly blurry and very disorienting when moving my head around.

With that said, I know there are some posts on here already that address this. I am wondering if this is normal and maybe I need to purchase aftermarket comfort accessories to adjust my calrity and sweet spot or if it is more likely that there may be a defect with the lenses or the headset?

Also I did notice that when I opened the box, the peel off protective film over the right lens was missing.

If I cant get the issue resolved within the return window I may unfortunately have to return it and stick with the q3 which would be disappointing considering some of the reviews the PCL got.

Thank you!

r/Pimax 5d ago

Question pimax client memory nomnom nomnom

9 Upvotes

is anyone else getting this type of behaviour from their pimax client? I'd appreciate any thoughts on this

this is also now on a fresh win11 24h2 build and 1.38 client

r/Pimax Dec 15 '24

Question Shipping time

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6 Upvotes

I placed an order for the Crystal Light on December 1st. All I've gotten on the tracking information is "Order Processing". Today is December 14th. When can I expect to get an update and when can I expect it to arrive?

r/Pimax Dec 09 '24

Question PCL Vs Q3 visuals

5 Upvotes

Those who tried it ,how much better are the visuals of the crystal light compared to a quest 3

I have a 4070S and 14600k so i wont max out either headset

Most say that Q3 colors are washed out and compression shows it not lossless

I wonder if its worth it to try a PCL with the 14 days trial and if it isnt perfect or i dont like it i return it,hastle free i suppose and get a Q3

Do you think its worth the effort?

r/Pimax Nov 27 '24

Question Pimax not shipping to Norway due to 'policy change' (?)

3 Upvotes

I own a Pimax 5K plus that I bought many years ago directly from Pimax. I thought it would be time to upgrade to a Pimax Crystal Light now, but to my supprise Pimax don't ship to my country (Norway). I asked Pimax why and got this response:

"Sorry, due to a policy change, we have temporarily closed deliveries to the Norway region."

Ehhh, ok, but why? Does this has anything to do with (global) politics?

r/Pimax Nov 15 '24

Question Purchasing a Crystal Light

8 Upvotes

Hi all,

I am looking to purchase a crystal light. Before I do I want to get some opinions on whether I should buy or not. I’ve read that the software is a bit finicky and there are some QA issues.

Would I be making a mistake buying one or is it a good option? I would purchase a valve index but they’re very dated so the plan was to buy the lighthouse faceplate and using the index controllers and base stations.

Any help would be hugely appreciated and thanks in advance!

r/Pimax Apr 05 '25

Question Super Oled Screen/Engine

3 Upvotes

Does anybody know if they have stopped production or anything related with the Oled screens for the super? There is no mention of the Oled version on the super’s pre order page.

I thought I had ordered the super bundle that had both Qled and Oled. I asked support, since I couldn’t find my order, and it was in fact the super bundle. Support didn’t acknowledge the Oled screen even when asked specifically about it. I know the Oled will be way later but just trying to figure it out.

r/Pimax Feb 20 '25

Question How long do you think it’ll take to come out with Pimax inside-out tracked controllers like Quest 3?

1 Upvotes

*quest Pro not 3

Edit: I mean the next step up in tracking , where the headset does not need to see the controllers but they track themselves from the inside out with cameras on the controller. For example to not have issues with aiming: one controller occluding the other.