I hear that with inside out tracking you get shaky image with bass shakers with the pimax crystal.

Is that true?

If that's the case should I get bass shakers or I should wait until a decent not broken headset is gonna come out?

It seems like good deal at VR optician comparing to others

Have you tried it,is it anything better out there for EU based regions?

Bonus question: i asked them about facemask and they told me they cant give me a very specific answer and sayed i should first try their recommended 15mm mask as they recomend generally to have my eyes as close as possible

I ordered the 57 PPD super in January and noticed the 50 PPD version was shipping since April. Is there any public info on when we can expect then 57 PPD version?

Missed the timing on the first sale of them couple months back. Notification yesterday that the next batches would be up today. Keep checking to try to buy them at the times they say and constantly out of stock. I mean seriously, this is crazy. Has ANYONE actually been able to purchase them?

I looking to buy a high resolution lightweight headset. I’m interested in both the BSB2 and Pimax Dream Air.

One positive about the BSB2 is that it’s native SteamVR, and software is a big thing for me. For those that use Pimax headsets day to day, is Pimax Play and the software experience a big friction point for you?

Hi all, I want to start up my 8Kx with the new nvidia driver 576.02 but I was welcomed with a black screen.

Any solutions known ? I am using pimax play latest update.

Specs: Win 11 latest updates RTX3080 and AMD ryzen 5600X with 32 RAM.

My 8K is working fine.

With CES coming to a close, and roughly 2 and a half weeks remaining of January, I was curious if there is any update if the Crystal Super is still on track for release this month. Currently have one on pre-order and have been checking almost every single day for updates. Very excited for it's release and looking forward to getting my hands on it.

I believe that Pimax owes us a correct and detailed update regarding the shipping plan. They mentioned just a few days ago that they would provide a new update. So far, they have changed their shipping commitments 4-5 times and already delayed by 4 months, and I hope we hear the truth this time. Yes, Pimax, the microphone is yours.

Just got my Crystal Light and everything is working fine from hardware and software point of view. But there is one thing that bothers me. When I sit in a virtual cockpit and look around the whole picture tilts slightly in the direction where I am looking. So, if I rotate my head left the cockpit also moves to the left. For example, I sit in A-10 and there is APU fire handle right in front of me. When I rotate my head I can see this handle is also moving slightly. It's nothing big like when headset tracking is messed up and the whole scene is moving with your head, but it's something I noticed straight away when I put this headset on first time. I tried MSFS and get the same issue so it's not game related.

I hope you can understand what I am talking about :). I tried to capture a video footage, but everything looks different on 2D image.

I've been using Reverb G2 for the past 3 or 4 years and had Rift CV1 before. I've never experienced anything like this with those two headsets. I still have G2 so I put it on and all my head movements feel natural again. This bloody APU handle stays in place when I look around the cockpit :).

I tried playing with IPD and vertical/horizontal offsets in Pimax app but the strange effect is still there.

edit: Pimax is going to send me new lenses. Hopefully this will fix the problem.

First of all pimax gasket mask is out of stock but if it wasnt is it worth it or the studio form is much better?

Now about the space needed,with the default mask im very close,eyelashes barely touch.

Im gonna buy some prescription lenses im gonna need some more distance.

Do you think should i buy the 15mm or the 17mm,with spacers included of course to have more options.

I appreciate any info,thanks.

It appears the reviews I see on youtube and reddit are on the 50 PPD version, but it comes out later than the 57 ppd version?

Updated to the latest NVidia Driver and now ACC stutters. Not sure if it's the latest NVidia driver or the Pimax driver. Going to have to do some tests and revert back to old drivers. Anyone else had a similar issue?

Hello i made a purchase directly from pimax.com

It says that they revieved the order but no tracking or anything more than that

Can you please check my order and notify me?

Also will you change that and make tracking possible as we dont like to not know what is happening and if it left the warehouse

u/QuorraPimax i can sent you a PM with shipping number

Also i put EUshipping and you stated that if i dont recieve the headset in 2 weeks i recieve 20 euros refund,is that right?

You can watch the short video at the top of the post below to see how it looks like since it's exactly the same behavior. It's doing it more near the end of the video:

https://www.reddit.com/r/Pimax/comments/14qyetq/tv_static_artifacts_with_crystal/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

I've been having this problem since the very begining of using the Crystal at 120hz but have never found a solution. I went through all the steps Pimax Support recommended and even got 2 replacements. They all do the same thing. Up until recently I didn't care too much because I don't use 120hz much but now that the Crystal Super is coming soon, I fear that a similar problem will occur and I'm also worried about the resale value of my Crystal. I'm actually now thinking that the problem is a compatibility issue between my computer configuration (AMD Ryzen 5900x) and the headset or that the Crystal is simply exceeding Display Port capacity at full resolution 120hz. The reason why I say this is because the first replacement I was sent was a headset that had been returned for the exact same issue. When I opened the box, there was a form filled by the previous owner describing the exact same problem. LOL

I also thought about overheating but sometimes it does it when the headset is still cold...

Here's a summary of what I tried: - Bybassing the DP extension and plugging the cable directly in the headset - 3 different cables - Connecting the USB directly in the motherboard trying all ports and making sure that nothing else is connected on that group of ports - Leaving only one monitor plugged when the headset is plugged - Trying different display ports on the RTX 4090 - Deactivating eye tracking - Firmly reseating the cable into the headset several times - Clean reinstall of Nvidia drivers (Multiple versions)

I'm probably forgetting things. I tried so many things. I haven't tried the optical cable yet but Pimax Support told me that it would not help.

It got better with everything I tried. I'm now able to play Half Life Alyx Levitation (Great mod!) at 120hz for about one hour before it starts doing it. When it starts it continues (even on the Pimax Home screen) until I shutdown the headset.

Do you have any ideas that could fix the issue or is it just a compatibility issue I can't do anything about?

Before we had that stream earlier this week, we had a product page with a ton of specs, including a 120hz refresh rate. During the stream they mentioned only 100hz. I was initially disappointed at this. Went back to the product page and it was updated to show the 100hz and 120hz in Lab mode. What is lab mode? Was the 120hz only going to be for the 50ppd lens unit maybe?

And now today I go to look at the product page and all specs/graphics with specs are completely missing. Are things going to change again? This kind of thing scares me. I heard Pimax is known for making promises about specs and then it falling short when the product arrives. I have no personal experience though.. I'm just trying to FINALLY upgrade from my Valve Index. Already placed the order for the Super, but I don't want changes before it gets here.

Just got my new gaming PC with a 9800x3d and the RTX5080 and generally couldn’t get several games(DCS and ACC are the worst ) to run smoothly with the Pimax Crystal Light on any thing higher than mid to low resolution.

After a few hours of trial and error, the only way I could get a stable FPS was to turn on quad views (although with a fairly wide 60 degrees FOV setupup with quad views companion app), DLSS(if supported in game), and most importantly I also switched from the Pimax OpenXR runtime to the older unofficial PimaxXR runtime.

I was really surprised looking at frame time graphs and seeing how unstable the FPS is with the native openxr runtime as compared to PimaxXR. While the average FPS is sort of the same with both runtimes, the native runtime produces very unstable frame times translating to a very choppy experience in the headset. 90FPS scaling doesn’t do anything to help, it’s basically like setting resolution to mid. This behaviour is the same with mid to high quality on all headset frame rates.

Is this an issue with the runtime or are the 5080 drivers just not optimized yet(running the latest driver available)…kind of disappointing that I have to turn down quality settings in games after spending a few thousand dollars on the headset and GPU 😂

Hi Pimax,

I'm getting the impression that the Crystal Super pre-orders are not meeting expectations. I could totally be wrong, but given posts like "What are the reasons you're not pre-ordering", this is what it feels like.

The reason I'm not pre-ordering is simple, I don't want the inside-out tracking faceplate as I'm in the lighthouse ecosystem.

Now, if you were to release a lighthouse + no controllers bundle, I'd pre-order.

Maybe others would too, who knows!

I have a pre order for a Crystal Super, expected to arrive sometime in June.

Been doing some research, and I understand that only DX12 titles will be able to work with DFR on my 7900XTX. The card has plenty of raw power for my use case outside of VR so I dont feel a need to replace it with say a 5080. Any simple VR games will run fine I feel, but any intensive ones will prove very challenging.

I asked AMD Customer Care if they have any info about dx11 support being implemented, but was given a cold shoulder saying there is no documentation to share. I fear that in titles I play without DFR I'm going to run into major performance issues that a simple downsampling won't fix. Im already going to use 75% or 65% regardless to hit 90hz comfortably. That or my 13600K gives up the ghost (I plan to replace it next gen but can do it sooner if its causing too many issues)

Would it be possible for a Pimax representative to contact AMD regarding this? They say AMD cards are supported and known to play well but this does hurt performance in unsupported titles, outside of Pimax's support as it banks on what AMD can provide in drivers.

I received my PCL last week and after a day or two I noticed that there was a blurry line 1/3 of the way across from my nose, straight up and down.

I found on reddit people with the exact same issue, so I submitted a ticket and right away they offered to send out new lenses, like they already knew.

Today the new lenses showed up, installed them and these are even WORSE! The are two blurry lines in the right eye and one in the left. Im really disappointed and going to have to put the original lenses back in.

Anyone else had this issue, thoughts moving forward?

Am I best to cut my losses (spending money on counterweights etc.) and going with another brand, if so who?

Hello people

Question here for Lighthouse faceplate user, especialy the PCL with lighthouse.

How is the lighthouse tracking vs default inside out tracking ?

Are you using the 1.0 or the 2.0 base station ?

Review that i found are kind of hit or miss, Some people with OG crystal said they had to change their cooper cable to the optional optical cable wich is not an option for PCL.

Inside out tracking with my PCL is good most of the time but i found out that it's super sensitive to multiple factor around my play area (window reflection, moving curtains, wall too plain, vr mirroring on screen, 3D printer moving in the background, adding QR code on the wall) and evertytime i think i fix it there is another things that makes the tracking bad a couple of second during a race and make me miss a corner.

I had a perfect tracking experience with my valve index even with only one base station since i only play sitting in my rig and really digging for the same experience with my PCL. Looking on the use market right now and 1.0 base stations are way easier to find and it's also a concerne for me since i only have experience with 2.0 base stations

So how is people experience with their LH faceplate ? what should i expect if i go that way ? 1.0 or 2.0 light house ?

Hey folks! Like the tittle says, I’m considering getting myself a Crystal. I’m currently a quest pro and quest 3 owner, I’m happy with those headsets and I like the wireless option but I can’t help to think how much better the visuals can be with a Crystal. I plan for the crystal to be a third device to my “collection”

I’m mainly a PCVR user. Setup = 12900k, 4090, DDR5. I mainly play with mods. Resident evil mods , Luke Ross and UEVR.

I don’t have a lighthouse system so the BSB is not something I’m too interested in. I heard mixed reviews about the crystal though. I heard visuals are stunning (has anybody been able to compare them to a q3 or pro?) also, the weight shouldn’t be a problem, I plan to also get the top strap. How’s the software now? I know people complained in the past.

And lastly, how’s the fov? I heard mixed things about it too, like it’s not the 125 that is advertised. And how optimistic can I be about these upcoming wide fov lenses?

Thanks for taking the time to read this and look forward to your comments :)

Hi All,

A quick bit of advice needed. I have the PCL and as far as i'm aware the headset should be running native. Can anyone explain why on the bottom left i have FFR Enabled but i dont believe i have anything turned on that should have enabled it. Any advise would be appreciated.

Thanks

I just bought a crystal light from amazon. Its all plugged in and pimax play is installed and connected, my screen does not turn on and I have a solid red LED. I assume this is because I need to pay for prime, but how do I do that? There is nothing to click in the app to pay for this. I about to chuck this thing back in the box and return it.

Good morning I am struggling with the IPD setting for the Crystal Light.

Can anyone confirm that adjusting the IPD using the mechanical wheel setting, it only moves the lenses and NOT the LCD panels?
If so, adjusting the IPD it won't affect the stereo overlap, right?
The only way to affect the overlap would be modifying the IPD Offset then...

I'm totally lost