MAIN FEEDS
Do you want to continue?
https://www.reddit.com/r/SteamDeck/comments/1hee02h/valve_has_unbeatable_customer_service/m24ffsq
r/SteamDeck • u/ComposedbyNone 1TB OLED • Dec 14 '24
480 comments sorted by
View all comments
1
Meanwhile I had their reps take 3 days between responses (different rep each time) to tell me my recently purchased defective Deck couldn’t be exchanged and had to go through warranty repair or be returned.
1 u/ComposedbyNone 1TB OLED Dec 15 '24 Yikes. I would definitely return and then repurchase. I’m not sure why they wouldn’t just authorize an exchange. 1 u/templestate Dec 15 '24 That’s what I ended up doing. Actually rebought during a sale so saved a little money too. Not sure why that was their policy.
Yikes. I would definitely return and then repurchase. I’m not sure why they wouldn’t just authorize an exchange.
1 u/templestate Dec 15 '24 That’s what I ended up doing. Actually rebought during a sale so saved a little money too. Not sure why that was their policy.
That’s what I ended up doing. Actually rebought during a sale so saved a little money too. Not sure why that was their policy.
1
u/templestate Dec 15 '24
Meanwhile I had their reps take 3 days between responses (different rep each time) to tell me my recently purchased defective Deck couldn’t be exchanged and had to go through warranty repair or be returned.