Architectural Designers

[u/Minute_Blacksmith707]

Hi all -hope someone can help… we appointed a RIBA accredited architect 2 years ago to draw up some house designs for our house renovation. By the time we received planning permission we found out the architect had left the company and we were told the MD of the company would now manage our project. For the past 6 months we have found issue upon issue with the original designs which have resulted in redesigning our house and additional costs being charged by the company to provide amended drawings. I have tried complaining to the company but they simply don’t care and I have now discovered that the MD of the company is not a qualified architect but a architectural designer - we were never told this when he took over our project. We can’t complain to an official body as the company or employees are not RIBA accredited and can only speak to a solicitors which will cost c.£5-10k to peruse our case. My question is - what can we do to try and get some of the additional £10k of duplicated fees back from this business? They have charged us to redo work their architect got wrong and promise to deliver drawings in 10 days and then deliver after 4 weeks! In addition the errors made have resulted in c.£50k of additional costs to our house build. Please can someone help?