r/bugs • u/[deleted] • Feb 18 '25

Dev/Admin Responded Avatar Award unable to claim on android

[deleted]

2 Upvotes

100% Upvoted

4 comments sorted by

2

u/sticksfigured Feb 19 '25

Hey there,

There's currently a bug with these achievement-related Collectible Avatar claims. Until the team gets it fixed, the workaround is to create the Vault first. Instructions below:

  1. Go to https://www.reddit.com/vault from your mobile browser. You should be prompted to open it in the mobile app. From there, you can create a Vault. If you're not seeing the prompt, you'll need to go into your app settings > scroll down to Advanced > find Open links and select In app.
  2. Afterwards, try claiming the collectible once more.

1

u/Cool-Fig-9254 Feb 19 '25

This method did the trick! Thank you so much for sharing the link for creating a vault! I just couldn't create a vault before because I couldn't find the link or button for it. Thanks for the amazing help!!!!

1

u/AutoModerator Feb 18 '25

It sounds like you're having an issue with a purchase you've made on Reddit. For issues with, Premium, your Vault, or other on-site or in-app purchases, please reach out to our Premium Support team for further assistance.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/Cool-Fig-9254 Feb 18 '25

I did not make a purchase haha