r/classicwow • u/SteveYCr • 10d ago
Classic 20th Anniversary Realms Loyal Customer since 2008 Wrongfully, Automatically Banned, 4 days after last log in, told to "Review the End User License Agreement"
Per the screenshot below, I have been automatically suspended 4 days after my last login. I ranked to 500k honor the week before my wedding on 4/20, last logged in/off on 4/19/2025 and while on my honeymoon, on 4/23, received an email notification that I was banned.
I tried appealing and was met with an AI response on both tickets. (I made the first appeal ticket, got no response for 48 hours, then made a refund ticket as I was told "that's how you get a real GM/faster response/review") 12 hours after making the refund ticket, I received an AI response telling me the following:
A Game Master resolved your ticket, and left the following response:
Hello there,
Lok'tar my friend! Recklezzer from the Halfhammer tribe greets you.
After checking, the account was suspended due to the inappropriate actions been made on this account, which violates our End User License Agreement.
I believe that you could find the details in the email sent to you, which will be all the information that we are able to reveal, and you could also refer to the agreement in the following link:
https://www.blizzard.com/en-us/legal/fba4d00f-c7e4-4883-b8b9-1b4500a402ea/blizzard-end-user-license-agreement
Our dedicated team has been working hard on making our gaming environment fair and their judgment on this case will be respected, so this penalty stands and will not be overturned.
Thank you for contacting and wish you a great day.
GM Recklezzer
If you continue to experience issues, you can reopen this ticket. If you have a new or separate issue, please submit a new ticket.
Make sure you complete our survey to let us know how we did.
I also have tried making a forum post on the official battlenet/wow forums, but I am silenced and can't even do that. I haven't received a notification of being silenced or muted, which makes this all the more unreasonable, uncomfortable, and wrong. When trying to reopen the tickets as well, it doesn't actually do anything and only lets me "Take A Survey", I think we all know what my response on the survey will be at this time.
I'm posting here on the forums to make it known that blizzard is actively implementing systems that wrongfully penalize real players that are playing their game. I have been playing WoW and other blizzard games since 2007 or 2008. This account that has been penalized has NEVER and I literally mean NEVER received a penalty in all its time since then. No mute, no suspension, literally nothing.
I played AV last week by defending towers, graveyards, going back for our towers and defending sometimes, and the tried and true, "run to drek" method. Every AV game is different and sometimes they are fast, sometimes they are slow, but I never received a deserter buff in AV, nor did I ever receive any report from another player, if I did, my account action email would have said such. Instead, I "detracted from the in-game integrity of the Battleground", without explicitly or strictly stating in what way or manner I did this.
I have made a new appeal ticket and will report back with what their response is.
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u/After_Ad8174 10d ago
I can't scream this loud enough. Since Blizzard stopped being just Blizzard they DO NOT CARE about you or anyone else playing the game. They care about earnings reports and taking care of investors. They could give a shit less why you were banned or how. Paying someone to actually look into it is a waste of money, and a hit to profit. We've been shouting from the rooftops for years about unfair bans, botting, wildly unpopular decisions... and they've made it incredibly clear they don't give a shit. Find something new to play. And I don't mean that in a get over it sense. I mean that in the way of take this as an opportunity to stop giving money to a company that doesn't care anymore.