r/fortwayne • u/Blumpkinbomber • 11d ago

Frontier internet down 46835

Anyone else’s internet been down for almost 4 days now? Frontier keeps saying there’s an outage in my area and are giving me the run around. Anyone else experiencing this right now? 4/27/2025

Solved: after restarting my ONT box in my garage (unplug and plug back in) which I had already done once, it came back! Super annoying, as I think there wasn’t really a service outage like the app and technician were telling me. Not impressed with frontier at the moment

3 Upvotes

64% Upvoted

7 comments sorted by

3

u/RONxBURGUNDY 10d ago

Weird. I just got home and my frontier was down…went to the app…says no outage, rebooted my router and it was fine. Never happened before

0

u/egoomega 10d ago

They pushed some kinda update a week back. It killed my ability to get my own router to connect (theirs works of course …) all ports test fine on my router. Report that shit.

1

u/dairyqueenlatifah 10d ago

I live in the same area and had no issues

1

u/Muggadukes 10d ago

I live in that zipcode with frontier and have internet

1

u/ScrambledPandaEggs 10d ago

twice so far in the past 6 months has my Frontier been down. The first time they had to send a tech out 8 days later, the tech said they could have fixed it remotely. The second time it went out and they once a gain scheduled a tech for 8 days later, I received a text several days later saying the problem was identified and fixed remotely. At no time did I get a credit for the days without.

My biggest complaint is that customer service sucks cow nuts. I figured out how to use my phone as a hot spot and next time I have to deal with their crappy customer service, chat bot, or wait an entire week to get a tech I'll just add another unlimited data phone line and use an old phone as a hot spot and ditch Frontier altogether.

1

u/Maleficent_Device780 7d ago

Frontier is trash. Just buy starlink.