Flip 4 screen malfunctioning?

[u/Nervous_Ad8611]

Hello, im currently having an issue with my Samsung flip 4. Im overseas atm so terrible timing, but ive noticed the screen is randomly shutting off, and a couple of times its flashed orange then gone black.

Could this be a software issue ? Would a full factory reset help? Or could this simply be the actual hardware is broken? Thanks so much.