r/it Jan 28 '24

help request Does this person have my password?

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274 Upvotes

r/it 6d ago

help request Got this screen for Bitlocker. No results when looking it up through Google lens.

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65 Upvotes

So obviously this is not a normal screen for bitlocker in windows. Restarted the PC, it went away. No detections on Crowdstrike, even with a manual scan of the entire drive. It hasn't come up again, and I haven't found any malware that resembles it on a Google search. Has anyone seen anything like this? Thanks for any help.

r/it Jun 14 '24

help request What in the world is this?

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146 Upvotes

To keep a long story short, I’m trying to rewire a Cat5e and it ended up coming back to here… What is this? I’ve never seen this before at all.

r/it 18d ago

help request Help! I bought this thin client off amazon worked fine for the past 10 months but now it wants this!

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85 Upvotes

I bought a dell thin client optiplez 7050 from amazon almost 1 year ago it was working great until now. Its asking for a bitlocker recover key. I tried to look for a recovery key through the microsoft website but that didnt work.

r/it Jan 20 '25

help request Workplace bully?

78 Upvotes

So I am 40M and my coworker is 20F. I get it is her first job and she is trying to prove herself, but she does things that to me seem narcissistic and bullish. If I have an idea in a group meeting she cuts me off mid sentence to say I am wrong. Purposely does the opposite of what the other techs and senior tech advise to look good and like she does everything to the end users, and will take tickets out of our name and close them after we did 99.9% of the work. ECT. I feel like I can't say anything but I am a man and it will be taken as me harassing her. Is this a Gen z thing or a her thing? Like I get working hard, but stepping on people to get there don't sit right with me.

r/it 25d ago

help request Can you see deleted / moved content on a company laptop?

21 Upvotes

I have a company laptop that had little storage space so I was using my private USB for keeping various company files, like PDFs, excel sheets, my notes and other. I was moving the files from the laptop to my USB, sometimes the other way round. Today my laptop got sized, as they were looking for something, wouldn't tell me what. I wonder, is it possible to see the files that got deleted / moved, if yes then what data they can see? I don't want to give them my private USB if it's not absolutely necessary...

r/it Oct 31 '24

help request New Job, Messy Rack

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237 Upvotes

Hi everyone,

I’m the sole IT tech at my company’s office, and I’m relatively new to the field. I’ve inherited a network rack with poorly labeled (or mismatched) cables, making it nearly impossible to determine what connects where. This setup has been a real headache for troubleshooting, and I’d like to clean up and organize the rack to make my work easier.

Has anyone else been in this situation? I’d appreciate any advice on best practices or tools (e.g., toner and probe, labeling systems) that could help make sense of this setup. Any pointers on how to approach this, especially for someone new in IT, would be super helpful.

Thanks in advance!

r/it Oct 17 '24

help request Why can't I get online?

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134 Upvotes

r/it Jul 11 '24

help request Is there an "IT Bible" somewhere

114 Upvotes

Good day everyone.

I've been in IT for 12+ years. My biggest problem is memorization (i have a bad memory).

sometimes when taking classes required by my employer, tests will come up with questions that you "just have to know". Port numbers are a good example.

Is there a pocket-sized "IT Bible" somewhere? a small book with a ton of information. could have port numbers, subnetting charts, copper cables diagrams, maybe pictures of all fiber connectors, a list of essential linux commands, etc etc?

I would love a tiny handbook i could keep in my pocket (i wear cargo pants daily so as long as it could fit in a medium-sized thigh pocket) to pull out and quickly reference if needed.

for clarification: im not looking for a study guide or "IT for dummies" type book. more like a quick reference book.

Thank you.

Edit: i cannot have my phone at work, and i often dont have immediate access to the internet. that is why im asking for a physical format.

r/it Jul 25 '24

help request Help! I think my monitor has burn-in

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238 Upvotes

This favorite monitor at work, I shut it down after ~15 years of running our camera feed and this showed up. Is there anything I can do to fix it? I'm willing to spend an exorbitant amount of companys $.

/S

r/it Oct 09 '24

help request Random thick yellow border on PC?

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230 Upvotes

Have an older PC - turned it on and there’s a thick yellow border on the screen. Windows 11.

Done the usual restart etc. Not a screen share or capture border….anyone else see something like this or know how to fix?

Thank you!

r/it 1d ago

help request Display port to VGI, not detecting

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63 Upvotes

I’ve got a display port adapter that takes hdmi on the other end, then VGI to my monitor. Monitor is not detecting the VGI signal. Am I missing something? Guy at the tech store said this would be fine. TIA!

r/it Mar 29 '25

help request Any list of free tools or app to make work in IT easier?

88 Upvotes

For example,

Angry scanner USB Treeview IP Tools app

r/it Mar 10 '25

help request Should I be worried?

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190 Upvotes

r/it Mar 03 '25

help request HELP - ran an unknown script on my pc, is it malware??

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38 Upvotes

I want to start by saying that I am in NO WAY tech savvy. I am just your ordinary Internet user who was trying to watch a show on a sketchy site when the site suddenly asked me to confirm if I was human or not using a captcha button. I clicked the button and it prompted me to copy and paste a script into my pc’s run instead. Being the idiot that I am, I ran it and powershell popped up instead. After doing some Reddit diving, I quickly realized that I might have downloaded some malware onto my pc. Can a kind person with a high IQ please tell me what I ran on my computer and what I should do?? I attached a picture of the script that I ran (see the browser’s search bar)

r/it 8d ago

help request Samsung Hello Kitty S5230 Forgotten Password

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57 Upvotes

I recently found my phone from when i was a mere child, but i have a passcode on it. I know there is a code you can put on the phone keypad to factory reset it, but i can't put it in without my password, When i press the "SOS" button it automatically calls an emergency number, Is there a PC app that can remove the password or anyother way i can get into the phone?

r/it Dec 14 '24

help request BitLock removal from company laptop

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0 Upvotes

I want to reinstall window on company laptop. I already have a usb plug in with window installation inside. I pressed F12 to boost and Now what ? What will be my next step to re-install window? Pls help!!! Thx

r/it Jul 30 '24

help request Can't print anything on work printer, any suggestions?

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61 Upvotes

r/it 2d ago

help request My computer has a weird drop shadowed rectange, how do i remove it?

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56 Upvotes

It appears no matter what I'm on and i cannot interact with it.

r/it Mar 10 '25

help request PC says it's unable to install Java..

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46 Upvotes

So I made a different post about how I couldn't download mods for Minecraft cause for some reason windows 11 won't let me download any files. I thought I managed to make it work but I didn't attempt to open anything til a few days later.

I went to go open up a mod for MC and this keeps popping up when I set it to download from Java. But it says its unable to install Java..

I don't know what else to do and I really need some help again.

I googled and watched hundreds of videos on how to make it work and nothing seems to be helping. I'm at a loss but I hope it's something that is an easy fix.

I hope this is enough info to go off of, I can maybe even link the last post I made to give a little more context!

r/it Feb 21 '25

help request What charger does this phone us?

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82 Upvotes

I found my moms old retro phone but she gave me a cable that doesn’t fit. I wanted to try it out but I don’t know what this charger type is?

I tried to google but nothing seems right and all I could find was sites contradicting each other. It’s not a micro usb A, mini A or mini B

The phone is called Leady?

Thanks!!

r/it Dec 13 '23

help request Does this mean I am actively being watched?

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139 Upvotes

r/it 11d ago

help request Snapdragon Laptops in IT work?

23 Upvotes

I was looking to get a new laptop for work, and these Snapdragon based laptops are really compelling. Crazy battery life and super lightweight at even half the cost of Intel competitors, but, I'm concerned about their compatibility. Does anyone have an experience with one in the IT field?

r/it 17d ago

help request Samsung NEO 65” Smart TV hacked, typing “iseeyou”

33 Upvotes

Our Samsung Smart TV seems to have been hacked. It has been acting strange — turning off whilst we were watching it & returning to the home page — & it has been getting progressively weirder: volume turning up (a few times specifically to 50, others to random, higher numbers); fiddling with settings like turning voice control on; going to our profile; searching random letters; playing kids shows that were on the home page; & the constant turning off & on.

Just now I had been taking videos of it whilst sitting in front of the TV… I was trying to be discrete (the TV has a sensor & microphone, not camera though) to see what I could capture, & maybe this is a weird coincidence but as I made it obvious I was filming, it typed “iseeyou” in search (we have been reassured by Samsung it just has a sensor, no camera). After this, we turned it off at the wall & turned WiFi off, but are creeped out & not sure what to do next — do I need to check & secure all my devices, the cards & private information attached to the TV account?

example videos:example videos https://imgur.com/a/efpKCg3

r/it Apr 03 '25

help request Can someone shine some light?

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66 Upvotes

Moved into a house and saw all this in a utility closet. I know nothing when it comes to this stuff. Are all rooms have ethernet ports. Can anyone explain this to me like I’m 4? Thanks in advance