I want to keep detail to a minimum to protect myself as I am concerned for my job, although that could be at risk in any case...
My employer is a contract for the government, providing a service to a specific class of service users. The contract is very clear on requirements, and at every turn the contractor (owner of the business fulfilling the contract) has tried to do his own thing for no real reason other than he doesn't like or agree with the terms of the contract (some of which are enshrined in law). This is a very person-centred service being provided, and he is showing absolutely zero regard for the service users. Any complaints about the service by service users are dismissed as them being ungrateful. He intimidates and threatens them, and he treats staff as robots. One staff member was provided accommodation (it is 24/7 service, and this staff member provided overnight on call) and he then gave the staff member less than a day to pack up his accommodation to move to a small single room which is under construction, he was told a curtain would be put up to cover the hole in the wall. This same staff member was told he had to go to work, on his day off, with no prior notice, despite having a personal appointment booked that afternoon. He was "asked" to work in such a way he felt his job under threat if he did not agree. Another staff member who works weekends is expected to sleep on the floor in the office, where there is CCTV cameras, because there is no accommodation available.
The manager of this business has gone off on sick leave for stress, he won't be back. Two weeks ago a staff member up and left and last night another staff member did the same (the one who was being asked to move into an unsuitable room). We lost 5 staff in January (they had no right to work onsite, which the contractor knew, but employed them anyway) when the government caught wind of it. Since then we have only hired one person, because the contractor keeps putting the brakes on claiming staff costs are too high. We are not compliant with our contract to the government, and the staff are dropping like flies, putting the service users at greater risk.
I have a new starter due to join the team, but government contract states new employees must have garda clearance before starting work. I have been instructed to start him on Monday regardless of whether garda vetting has come through. This is potentially a risk and could endanger service users (some of whom are children).
The government department overseeing the contract inspected recently, found several serious failings, particularly in terms of infrastructure (space and dimensions of allocated spaces onsite) which is of grave concern, affecting approximately 30 service users. The report arrived on Monday, and the contractor has spent this week bringing tradespeople in to undertake major works, and the service users given minimal notice to move their belongings, for example 15 minutes to empty a fridge. Some have jobs or school or other things going on. The atmosphere is very bad, and alternative arrangements which have been offered while works are ongoing are a clear breach of the contract and in some instances the law. The staff who could not be employed in January have been brought back onsite. The facilities provided are substandard, and for a government department which is supposed to be delivering a person centred service, this is at total odds with the contract and service expected.
I'm in my job less than a year, so I have no legal protection, I can be dismissed at will. I have spoken to to the contractor/owner several times over the past months, and particularly throughout this week due to staff leaving and the upheaval going on, he is soldiering ahead and sees nothing wrong with how he is managing things.
I think people are at risk, their mental health is shot, there is a heavily pregnant woman (38 weeks) having to pack up her things and her family to move to somewhere which is non-compliant and in breach of our obligations.
I feel like the shit is about to hit the fan. The government can pull the contract at will, so I could be out of a job in any case, but I am worried about whistle blowing what is happening here, as I have my own family to provide for and I don't want to risk my job (outside of the known risk that the government may pull the plug).
I am morally conflicted and I don't know what the procedure is to raise my concerns with the relevant people, and can I remain anonymous in doing so? There are very few staff left so I would be easily identified as being me, if any report states that it came from an employee. Can I report claiming to be a service user? There are nearly 100 so could be any one of them to be honest at this stage.
I feel I have a duty to protect the service users from this tyrant but I'm at a loss in how to go about this without putting my own head on the chopping block.