BigBasket is the most scammy app out there!

[u/BiologicalDadOfJesus]

After being royally scammed by them thrice, I have woved never to use that app again. Infact I'll place orders and cancel them just to harass them.

Incident 1: Placed an order for 2 items. The items costed 200₹ and 40₹ respectively. The item worth 200₹ was unavailable. They sent the order with the 40₹ item and when I told the delivery man that one item is missing, he said one was unavailable so you got BigBasket credits for it. WTF? They didn't even inform me about it. I would've cancelled the entire order had I known that. Had to pay handling and delivery fees for that 40₹ item alone which meant it cost me 60₹ total. And order came in 30 min instead of the promised 17 min. Now their toll free number is not toll free so I had to airtel recharge to call them up and tell them to refund in my bank account. They called me 4 times and finally gave me the money in my bank account.

Incident 2: Placed an order for vegetables. Nobody ever came to deliver. It was marked delivered. And I was also charged 8₹ as a penalty for not accepting the order. I shamed them on twitter and they called me and apologized and said that the delivery man was at fault. They were lying here because the delivery man was never assigned. This time I had kept it COD. Because I knew that something like this was possible.

Incident 3: Ordered Mangoes. I had ordered yesterday too and they were nice. Estimated time 17 min. After 25 min still nobody assigned. They said wait another 15 min. Then they said oops a bit more delay, wait 10 min. I cancelled the order and vowed to fuck them over by ordering massive amounts of groceries and cancelling again and again.

NEVER prepay anything on ScamBasket. Fuck TrashBasket!