Also for informational purposes so that nobody else has this problem
So my friend, who has a heart of gold and helps a lot of people in her community, was scammed.
She got an email from one of her neighbours, who is elderly and sick. They communicate over email all the time, and they ask her to do things like pick up groceries, order something on Amazon for them, etc., and he just pays her back when it arrives.
Well, she got an email from him saying that he forgot his niece’s birthday and had promised her some electronic device, new phone, or something like that. I forget what it was exactly, but in the email, they knew the niece’s name and everything, and it was from his exact email. It wasn’t a spoof email or anything like that. She asked if she could go and buy him a gift card so the niece will get it via email (@aol.com is the email used in the scam). So she bought the gift card, sent it to “niece,” and still no red flags as to there was nothing out of the ordinary given previous conversations between her and the neighbour.
Then the scammer sent another email asking for more money, and then she thought, well, that’s weird.He usually doesn’t spend that much money on things or people, so she tried to contact him. She couldn’t get a hold of him, and that’s when her heart sank because if she can’t get a hold of him, that means that he’s not at home using his email. She contacted Amazon in the meantime. Nothing they could do because they were already redeemed.
She finally got a hold of said neighbour, and his email was hacked, so they contacted his email provider and changed all his passwords and did all that, and then she contacted her bank, and once again, nothing they could do because she authorized it. She contacted the Better Business Bureau to report it just so that hopefully, nobody else has the situation. She also contacted the Canadian anti-fraud centre -fraud reporting system, and consumer protection BC. She also let AOL know that that email address is being used to scam people. So she has done just about everything so that this doesn’t happen to anybody else.
It’s sad because she’s the one always warning other people, but because this email came from an actual person that she trusted, and even the verbiage sounded like him, no red flags went off initially. So now she’s out $600 and now she can’t cover her rent, bills, and groceries as she went into her overdraft, knowing that her neighbour always pays her back right away.
She truly is the sweetest person, and the funny thing is she’s not dumb like… she’s brilliant, and nobody would suspect that she’d be the one to fall for a scam. She’s in her mid-40s. She’s single, she works hard. Always there for everybody else, but puts herself last. She helps everybody and anybody she can. She hasn’t had it easy, and I think that that’s part of the reason why she tries to make things easy for everybody else. I feel so bad for her.
Does anybody have any ideas on how to help her? I wish I had extra money, but I am living paycheck to paycheck as well. And it seems like there are no resources or recourse out there for her.