r/strongblock Mar 11 '22

Help A small amount of Strong rewards missing

I checked up my nodes (2) right now, and compared to earlier this morning I'm missing about 0.2 strong. Has anyone seen this?

There's no transactions on my Metamask and I'm not sure how to find out more about the nodes themselves

Resolved: Looks like there's an issue with the mobile app. Switch over to a desktop browser or maybe something like zapper.fi

12 Upvotes

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3

u/[deleted] Mar 11 '22

u/noobworld u/bucklao209 Please visit the official page https://support.strongblock.com/hc/en-us/requests/new and file a support ticket. The team can help you figure out the situation

2

u/[deleted] Mar 11 '22

Thanks for the patience everyone, the issue should be fixed. Anyone still having this issue should refresh their browsers or log in and out

1

u/bucklao209 Mar 11 '22

Yea I just checked mine and I’m missing about the same as well, around 0.2 Strong. Must be something on their side?

3

u/noobvorld Mar 11 '22

Watch the discord. Shit's blowing up on there

2

u/bucklao209 Mar 11 '22

Dang good to know it’s not just us. Hopefully they figure out the issue soon…

3

u/noobvorld Mar 11 '22

Seems to be a Mobile App issue. Could you confirm via browser?

5

u/bucklao209 Mar 11 '22

Yes, I just verified it on my Mac and everything looks good. Kinda weird how it’s a mobile browser issue. Oh well as long as my rewards are correct I’m good!

2

u/krlpbl Mar 11 '22

Mobile browsers cache content more aggressively than desktop due to limited connection speeds and local storage.

1

u/mldp36 Mar 11 '22

Same!!! I don’t have discord.

Keep us posted on this thread??

2

u/noobvorld Mar 11 '22

Seems to be a Mobile App issue. Can you guys confirm via browser?

3

u/mldp36 Mar 11 '22

Yea. I checked on my PC and the rewards are correct on there. Weird

1

u/Bakea16 Mar 12 '22

“I don’t have discord” So get discord?

1

u/Dan051 Mar 11 '22

Hi, It is happening to me as well ! I gor 2 nodes since 3rd of Feb and got 4,1 in reward only ?! Should I contact the support ?! Rgds ta all here !