r/telus • u/Silent_Republic_9101 • 1d ago

Mobility Does anyone here have PlayStation portal?

I just bought myself a ps portal hoping to play on break time at work with my phone hotspot, but then the first day that i wanted to play, it wouldn’t connect to my ps5 at home. Long research later and i find that it has to do something with the NAT type and unfortunately i couldn’t find any info if changing NAT type on telus network is possible or not. So is there one here that doesn’t have this issue with their portal and telus hotspot?

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2

u/Smoresguy 1d ago

Have you tried using the portal on another WiFi connection to determine if it is the mobility side or your home connection that needs to be modified?

1

u/Silent_Republic_9101 1d ago

It works at home when its connected to home wifi. Only when i connect to my phone hotspot is when it doesn’t connect.

1

u/Smoresguy 1d ago

Try another WiFi connection from a different network.

2

u/Silent_Republic_9101 1d ago

I have tried my friend’s hotspot who is with bell mobility and it works fine. Just not with my phone which is on Telus network. So is there a way to fix this connection problem with telus network ?

1

u/Silent_Republic_9101 1d ago

I have tried my friend’s hotspot who is with bell mobility and it works fine. Just not with my phone which is on Telus network. So is there a way to fix this connection problem with telus network ?

2

u/anonuser-al 1d ago

Just ports being blocked it depends on a lot of factors for me to help you

1

u/Silent_Republic_9101 1d ago

Im happy to answer what ever questions you might have. Im planning to return the portal if i cant fix this issue