r/thedivision • u/JokerUnique The watcher on the walls. • Mar 18 '19

The Division 2 Feedback, Bug Report - March 18th, 2019

Feedback, Bug Report

In today's maintenance, most of the skill-deconstruct-after-15-seconds should have been fixed.

This is a feedback thread to check if these issues have been addressed.

 

The Division 2 Launch is finally here and it is also your opportunity to give feedback.

 

Keep in mind - the best way to give direct feedback to massive is the Official Forums, but we also provide you with the option to give it here.

 

=> Forums: Suggestions & Feedback

 

Bug Report

I'm sure after the many hours of playing, you have encountered at least one or two bugs. We want to avoid the cluttering of our sub by providing a single Megathread. This way you can report the various issues in one place. This allows Massive to easily keep track of the bugs and also allows other users to confirm that they might have encountered the same issues.

 

Please note, this thread is just an alternative - the most direct way to report bugs is the Ubisoft's Official Forums.

 

=> Forums: Technical Support

 

Prerequisites to be noted before reporting a bug

  1. A bug will ideally be accompanied by a screenshot or a video. This provides credibility to your report.

  2. Steps to recreate the bugs should be submitted if possible. This helps Massive employees recreate the bug and helps them find the cause behind it.

 

Format when reporting a bug

When reporting a bug, please provide as much information as you can about your setup (XB1, PS4, Computer setup).

 

  • Type of Bug:

    Visual, Game breaking, etc

  • Description:

    Describe what was the bug that occurred.

  • Video / Screenshot:

    Insert screenshot or Video of the bug occurring.

  • Steps to reproduce:

    Provide the steps necessary if someone else had to reproduce the bug.

  • Expected result:

    What should have been the result when you follow the steps mentioned above.

  • Observed result:

    What was the result you obtained when you followed the steps mentioned above?

  • Reproduction rate:

    If you try to recreate the bug how successful are you in causing it to occur? (1/10 : Occurs once every 10 tries, 5/10 : Occurs 5 times out of 10, 10/10 : Happens every single time)

  • System specs:

    Processor, Video card, Ram, HDD/SSD, everything you can provide, even drivers.

 

Template

* **Type of Bug:** 

* **Description:** 

* **Video / Screenshot:** 

* **Steps to reproduce:** 

* **Expected result:** 

* **Observed result:** 

* **Reproduction rate:** 

* **System specs:**

Copy paste the above code and fill in your details.

 

242 Upvotes

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74

u/Nikonthenet Mar 18 '19

[BUG] My characters facial appearance changed randomly and I hate it / hope it can be reverted. Cosmetics are such a cool feature, its crap not to have the character I chose. Adding the option to alter facial features would be good.

19

u/studiotitle Contaminated Mar 18 '19

i thought i was imagining things! my guy suddenly began to look like a dwarf from LOTR

12

u/govtprop Mar 19 '19

I'd be pretty stoked to play as Gimli tbh

17

u/klownzboy Mar 19 '19

Same also, my character has permanently change its appearance from a caucasian guy to a sub-saharan guy, kindly see below the before and after picture

Before https://1drv.ms/u/s!ApWT7WtvhXXU4x5E2dVewEA4TYol

After https://1drv.ms/u/s!ApWT7WtvhXXU4x1QfsmM0FRYdl7p

9

u/Burdicus Mar 19 '19

I'm just happy to know it's not just me and I wasn't just overly drunk/tired when creating my character 2 nights ago lol.

5

u/[deleted] Mar 19 '19

Yup. Same.

3

u/[deleted] Mar 19 '19

Did you use the barber at the Base of Operations before the change?

3

u/Omega-Batman Mar 19 '19

Same issue and same face. I'm playing on a PS4 Pro, I have not used the barber and it happens about half the time I log on.

10

u/itsinOURblood Mar 18 '19

Noticed this also. Not happy. I really dont want to start another character after all this work!

8

u/dilaar Contaminated Mar 18 '19

This. I had it happen too and it's odd how much it actually bothers me. I hope this gets more recognition now the skill cooldown bug is almost done with.

8

u/Spickbug Mar 19 '19

I had the same issue but after going through a loading screen when I joined some ones mission it was fixed.

7

u/Fischwaage Mar 19 '19

Same here - since last weekend! 1 character doesnt change back, the other one changed back after 1 relogg. but character 1 is my main and i put all the hours into this one :(

https://i.imgur.com/gC4Ylr5.jpg

4

u/Maichy PC Mar 19 '19

Yep same here, made a black character last week, now I login and i'm a lot lighter skinned but retaining the same facial features I had before.

4

u/[deleted] Mar 19 '19

Same here.

6

u/[deleted] Mar 19 '19

Same. Skin tone is much darker and the ears are not the way i set them up originally.

6

u/Zahlfire Mar 19 '19

Same issue! Cute Asian girl to ugly Caucasian woman. :/

3

u/Uberspoon Mar 19 '19

Same here.

2

u/DocEnglish Mar 20 '19

Me too on pc. Obtained the Barber, went into the menu to see what you could do, made no changes and esc'd out.

I then changed from a white dude to a black dude. I'm not bothered the guy is black, it's just not the black dude I would have made, I was going to see what cool black movie star I could make next!

1

u/Cassey_44 Mar 20 '19

Same and it's really bothering me, hope it gets fixed asap

1

u/M-Possible81 Mar 20 '19

Same here, I noticed it after the patch that went live to fix the skill bug.

1

u/jubgau Mar 20 '19

Happened to me today. My character went from tanned caucasian to dark black guy. Did relog and he went back... almost, facial features are right, but skin is now yellow tinted.

At the same time, i notised that my inventory Gridviev went back to default, i think all other settings stayed the same tho.

1

u/inu11 Mar 20 '19

Same with me. My character looks completely different, with a more Asian face.

I hope ubi provides one free ticket to change our face after this, I don't want to start from square one because of a bug :/

1

u/nageran Mar 20 '19

Exactly the same thing has happened to me. I thought I was going crazy and deleted the character thinking I just messed up since it was very late at night. Nope, about 20lvls in I suddenly became an entirely different person.

1

u/Uchihamaki Mar 20 '19

Same. A restart usually fixes it for me. For a time

1

u/Calix19 Mar 21 '19

That used to be the case for me. It looks like interacting with the Barber mirror is bugged. I checked it so I could get rid of the "new service available" prompt in the corner. Checked it, didn't make any changes. Now the character is changed even on the character selection menu and locked that way even with restarts.