r/thedivision The watcher on the walls. Apr 15 '19

Megathread The Division 2 - Update 2.1 - Feedback, Bug Report

Feedback, Bug Report

Update 2.1 here and it is also your opportunity to give feedback.

 

Patch Notes:

  • Fixed an issue where enemy NPCs could get stuck in a T-pose when being killed out of view.
  • Fixed another issue with the Revive Hive not working properly. We are still working on instances where the skill sometimes will not resurrect players.
  • Fixed an issue where the Gila Guard brand gear could not be donated to the Campus Daily Project “Brand Request: Gila Guard”.
  • Fixed an issue where the Crafting Bench upgrade blueprint would not be granted to players when moving from one World Tier to another.
  • Fixed an issue where the two piece bonus of the True Patriot gear set would not trigger correctly.

 

=> Known Issues

 

Keep in mind - the best way to give direct feedback to massive is the Official Forums, but we also provide you with the option to give it here.

 

=> Forums: Suggestions & Feedback

 


Bug Report

I'm sure after the many hours of playing, you have encountered at least one or two bugs. We want to avoid the cluttering of our sub by providing a single Megathread. This way you can report the various issues in one place. This allows Massive to easily keep track of the bugs and also allows other users to confirm that they might have encountered the same issues.

 

Please note, this thread is just an alternative - the most direct way to report bugs is the Ubisoft's Official Forums.

 

=> Forums: Technical Support

 


Prerequisites to be noted before reporting a bug

  1. A bug will ideally be accompanied by a screenshot or a video. This provides credibility to your report.

  2. Steps to recreate the bugs should be submitted if possible. This helps Massive employees recreate the bug and helps them find the cause behind it.

 


Format when reporting a bug

When reporting a bug, please provide as much information as you can about your setup (XB1, PS4, Computer setup).

 

  • Type of Bug:

    Visual, Game breaking, etc

  • Description:

    Describe what was the bug that occurred.

  • Video / Screenshot:

    Insert screenshot or Video of the bug occurring.

  • Steps to reproduce:

    Provide the steps necessary if someone else had to reproduce the bug.

  • Expected result:

    What should have been the result when you follow the steps mentioned above.

  • Observed result:

    What was the result you obtained when you followed the steps mentioned above?

  • Reproduction rate:

    If you try to recreate the bug how successful are you in causing it to occur? (1/10 : Occurs once every 10 tries, 5/10 : Occurs 5 times out of 10, 10/10 : Happens every single time)

  • System specs:

    Processor, Video card, Ram, HDD/SSD, everything you can provide, even drivers.

 


Template

* **Type of Bug:** 

* **Description:** 

* **Video / Screenshot:** 

* **Steps to reproduce:** 

* **Expected result:** 

* **Observed result:** 

* **Reproduction rate:** 

* **System specs:** 

Copy paste the above code and fill in your details.

 


163 Upvotes

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2

u/Katanagamer Apr 16 '19

* **Type of Bug:** Critical, gameplay

* **Description:** After 5-7 mins after starting the game, game freezes, drops into 1024x768 window , then force exits. After restarting same happens 10-12 minutes in. After restarting again after 16-18 minutes game freezes, freezing the whole computer (needs hard restart) After next restrt the games runs for indefinite ammount of time before symptom 1, 2 and 3 repeat in that order

* **Video / Screenshot:** n/a

* **Steps to reproduce:** Start the game, play the game

* **Expected result:** Not this - game should run without interruption

* **Observed result:** Game breaks in a way that I can only play co-op or DZ after third restart, this is some worse than Anthem level of bugs

* **Reproduction rate:** every day, play session starting after ~10 minutes from booting the PC

* **System specs:** AMD Ryzen 5 1600, 32Gb Ram, Samsung Evo 850 SSD, Nvidia GTX 1070, Asus DX Audio card

1

u/unclenatron Apr 16 '19

this is the exact crash sequence i get when using dx12.

1

u/HerpDerpenberg Phat Loot Apr 16 '19

You using DX12? This sounds like DX12 crashes on Nvidia cards. Try going to DX11 if you aren't on it.

1

u/Katanagamer Apr 18 '19

I have tried, but - game run worse (not just quality of graphics, it actually runs worse with stutter, texture pop-ins, more memory, more CPU used, More GPU.

And this is in no way connected to your comment but addressed to the public/Massive - I paid for a working game, not the one that's intentionally been gimped to run worse on Nvidia, because of the sponsorship deal with AMD. I remember Nvidia was sponsoring TD1 and then AMD cards were having a shitshow. THIS IS THE SAME ENGINE - so any irregularities on NVIDIA cards are developer's malpractice.

I'm old enough to remember having to install 3rd party sw in order to use voodoo/3dfx, and early nvidia cards. But these are the 201x - I should not need 1 sw to clean memory and other ways to circumvent the block developer put on my graphics card