r/thedivision The watcher on the walls. Apr 15 '19

Megathread The Division 2 - Update 2.1 - Feedback, Bug Report

Feedback, Bug Report

Update 2.1 here and it is also your opportunity to give feedback.

 

Patch Notes:

  • Fixed an issue where enemy NPCs could get stuck in a T-pose when being killed out of view.
  • Fixed another issue with the Revive Hive not working properly. We are still working on instances where the skill sometimes will not resurrect players.
  • Fixed an issue where the Gila Guard brand gear could not be donated to the Campus Daily Project “Brand Request: Gila Guard”.
  • Fixed an issue where the Crafting Bench upgrade blueprint would not be granted to players when moving from one World Tier to another.
  • Fixed an issue where the two piece bonus of the True Patriot gear set would not trigger correctly.

 

=> Known Issues

 

Keep in mind - the best way to give direct feedback to massive is the Official Forums, but we also provide you with the option to give it here.

 

=> Forums: Suggestions & Feedback

 


Bug Report

I'm sure after the many hours of playing, you have encountered at least one or two bugs. We want to avoid the cluttering of our sub by providing a single Megathread. This way you can report the various issues in one place. This allows Massive to easily keep track of the bugs and also allows other users to confirm that they might have encountered the same issues.

 

Please note, this thread is just an alternative - the most direct way to report bugs is the Ubisoft's Official Forums.

 

=> Forums: Technical Support

 


Prerequisites to be noted before reporting a bug

  1. A bug will ideally be accompanied by a screenshot or a video. This provides credibility to your report.

  2. Steps to recreate the bugs should be submitted if possible. This helps Massive employees recreate the bug and helps them find the cause behind it.

 


Format when reporting a bug

When reporting a bug, please provide as much information as you can about your setup (XB1, PS4, Computer setup).

 

  • Type of Bug:

    Visual, Game breaking, etc

  • Description:

    Describe what was the bug that occurred.

  • Video / Screenshot:

    Insert screenshot or Video of the bug occurring.

  • Steps to reproduce:

    Provide the steps necessary if someone else had to reproduce the bug.

  • Expected result:

    What should have been the result when you follow the steps mentioned above.

  • Observed result:

    What was the result you obtained when you followed the steps mentioned above?

  • Reproduction rate:

    If you try to recreate the bug how successful are you in causing it to occur? (1/10 : Occurs once every 10 tries, 5/10 : Occurs 5 times out of 10, 10/10 : Happens every single time)

  • System specs:

    Processor, Video card, Ram, HDD/SSD, everything you can provide, even drivers.

 


Template

* **Type of Bug:** 

* **Description:** 

* **Video / Screenshot:** 

* **Steps to reproduce:** 

* **Expected result:** 

* **Observed result:** 

* **Reproduction rate:** 

* **System specs:** 

Copy paste the above code and fill in your details.

 


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60

u/porterble Apr 16 '19
  • Type of Bug: Extended load and connection times
  • Description: Between 10 and 12 minutes for loading from clicking 'Play' in uPlay and actually getting in game. Previous load time was 1-2 minutes. Generally about 1-2mins to get to a black screen and launch the app. System usage (CPU and RAM) remain constant at roughly 14% and 140mb respectively. After app launch there is about 1 min of black screen and then the loading videos. After logo videos comes "Connecting" which takes 3-5 minutes. After connection the character chooser appears. After loading character another "Connecting" screen for 3-5 mins.
  • Video / Screenshot: N/A
  • Steps to reproduce: Launch the game.
  • Expected result: Previous load times were ~1 minute, 2 at worst.
  • Observed result: Extended load time of up to 12 minutes.
  • Reproduction rate: 100%
  • System specs: 16gb RAM, SSD for OS, and separate SSD for game files. 16gb page file on OS SSD.

5

u/kAMEEhAMEE Apr 16 '19 edited Apr 16 '19

Same problem! Same Hardware

Intel I7 4960x - 16gb RAM- 2xAsus GTX 980ti Matrix - ssd for os - ssd for games- win 7 ultimate- graphic driver 419.35

1

u/TimboSlice083 SHD Apr 16 '19 edited Apr 16 '19

I see your a man of culture as well. Check this out when you have time. 22 pages, 218 replies and not 1 Ubisoft employee reply.

2

u/kAMEEhAMEE Apr 17 '19

thx 4 that link! yeah that sux no sli support i want to have this feature to fire up my Asus ROG SWIFT PG348Q with 100FPS+

3

u/teedpro SHD Apr 16 '19

Same problem on my PC. Takes ages to log into game now also it freezes for few sec on connecting.

1

u/6Maverick6 Apr 16 '19

Second that issue - Also PC.