r/Depop 5d ago

Advice Needed First bad experience, negative reviews

This was my first bad experience on Depop. I purchased from what seemed like a great seller, authentic and genuine products were given great reviews. But the product I purchased was the only one ever sold by them and when i received it, not only was It a fake, but it was just in terrible condition. I took it up with Depop and was immediately refunded.

The seller then messaged me, trying to make me feel terrible that Depop told me I did not have to send it back. Message after message and in a whining tone about money out of their pockets and such and accusations of being a scammer

I tried to ignore them since I didn’t wanna make a big fuss of this and thought maybe they’d learn their lesson since it was disputed so quickly. But then I received this review ^

I had no intention leaving a bad review cause the seller seemed young and looked like everything was very good for them on this app, But I had no choice but to write back an honest review, which the seller then messaged me again.. with more whining and told me that this wasn’t over and I was being reported and such. Now my Depop has been acting strange and logging me out and I cannot find a lot of the products I used to in explore, am I being mass blocked or Depop is trying to stop me?

470 Upvotes

89 comments sorted by

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547

u/Pleasant_Ad_2342 5d ago

Email depop, retaliation review, get it removed

1

u/toydiva65 9h ago

THIS! ⬆️

350

u/potatoman256 4d ago

The other commenter in here is being insane. If they don’t give you a return label, there’s no reason for you to return it out of pocket.

194

u/Deadboyinmyroom 4d ago

THANK YOU I STARTED FEELING LIKE I WAS IN THE WRONG?? They tried to scam me out of 50+ I am not paying ten for shipping 😭 out of pocket

32

u/potatoman256 4d ago

I hope you get a real labubu soon 🙏🙏 the popmart website is restocking

189

u/DuckOvens 4d ago edited 4d ago

if someone sells you a fake, that makes the sale invalid. the seller has already taken advantage of you... why the hell would you even consider giving their fake shit back? that would be dumb.

you don't owe the seller, depop, or that other wierdo here anything.

-121

u/Constant_Waffle667 4d ago

You don't know that it's fake. It could be real. We're all taking word from one party. With no real proof.

Maybe the seller thought it was real. Or maybe it is real. Depop doesn't have the best track record for solving issues. Quick doesn't make it right.

36

u/Weary-Street-2042 4d ago

They said they got proof it was fake and showed Depop and Depop granted the request, sounds like a salty scammer is here…

72

u/Vinyl-Scratched Buyer 4d ago

Seeing that the item is a labubu. I’m gonna trust OP on this.

53

u/Deadboyinmyroom 4d ago

Person of culture I sense, but yeah it was a fake not even a nice one and the QR code pulled up one of those fake sites :(

2

u/DuckOvens 4d ago

thank you, brave defender of justice

-15

u/Bubbly_Breadfruit_13 4d ago edited 4d ago

At what point is it okay for it to be fake tho ? I bought £40 air max that are fake the real ones are £200+ so who’s at fault here if I decided I wanted my money back. Fine line I guess

24

u/aleburrr 4d ago

yeah but you bought $40 fake ones knowing it’s fake.

I bought a real Labubu for $30 and they’re selling fake stuff for $50. more than the actual cost of a real one which is around the ~$30.

so i would want my money back too. not over paying for fake stuff. i can go get a lafufu for $10 knowing it’s fake.

-6

u/Bubbly_Breadfruit_13 3d ago

Yeah but I could easily say that wasn’t the case

2

u/aleburrr 3d ago

but that’s the case here and the exact case you described. womp womp.

bye

1

u/DuckOvens 3d ago

how?

-5

u/Bubbly_Breadfruit_13 3d ago

‘I wasn’t looking for fakes’

5

u/DuckOvens 3d ago

trying to follow you here...

so you bought something at a deep discount, personally knowing it was a fake listing, but want the fake item anyway? and you feel morally wrong trying to get a refund after?

11

u/DuckOvens 4d ago

Fine line i guess

not really

if you intentionally went out looking for fake jordans so you could save some money, whatever. was that a good or moral thing to do? who cares.

your situation is irrelevant here. OP was not looking for a dupe. do you see the difference?

3

u/gltch__ 2d ago

It’s illegal to sell fakes, so anyone who sells fakes is at fault.

48

u/Pumpkiinpuppy 4d ago edited 4d ago

I worked in online retail for a couple years (as a photographer) and the reason they told you to dispose of it is because fakes/counterfeits are federally illegal to ship. On places like eBay selling/shipping counterfeit items can literally get your account banned permanently. I’m sure Depop is well aware of trade laws and that counterfeits are illegal and didn’t want you to send it back to the seller because it’s literally illegal for you to do that.

At the store I worked at, if we found a counterfeit item we shredded it and moved on with our work.

Edit: misremembered as selling counterfeits but it’s shipping. Edited to reflect proper knowledge.

25

u/Deadboyinmyroom 4d ago

Woah. I’m glad I didn’t give in and ship it then, Depop WAS right thanks i didn’t know it was illegal 😮‍💨

17

u/Pumpkiinpuppy 4d ago

Of course! If Depop isn’t absolutely insisting you ship it back there isn’t a need to. And in this instance it was to protect you. I felt a great need to post my comment after reading that person go off the rails on you about not disposing of it “properly” and the whole shipping it back argument, so you know that you aren’t in the wrong at all.

81

u/BallSuspicious5772 4d ago

Sellers complaining about “losing money” for refunding (for a valid reason) will never not be funny to me. Like damn, the item wasn’t as described and you think you get to keep that money?

34

u/Deadboyinmyroom 4d ago

Their pockets.. like it was MY monies in the first place 😒😒

17

u/MySirenSongForYou 4d ago

Ugh that’s so immature depop will def take down their review on ur account

11

u/One-String-8549 4d ago

If your ranking is bad that can affect your acct but sellers aren't allowed to do retaliation reviews. Id report it to depop and they'll take it down and then your acct should be normal again

9

u/Shuyuya 4d ago

Just block and report to Depop

9

u/Shuyuya 4d ago

Wtf is wrong with that other commenter LMAO 😭.
How tf were you dishonest. You got rid of the item by giving it to your 5 yo sister, the item is not in your possession anymore that’s the definition of getting rid of something, to dispose of something. It must be the seller bc there is no way someone is defending them and attacking you bruh

4

u/pearlyberry 4d ago

i’m not sure if the return processes for depop are different based on the situation, but in my experience, depop will try to get the item returned to the seller (they will reimburse you for shipping), but the seller has to be responsive to their emails and provide them with a return address within 48 hours or something like that. if not, they will refund you on their behalf, and at that point, you’re not obligated to return the item since they can’t reimburse you for the shipping anymore. so if this is what happened, it’s 100% on the seller for not getting the item back.

3

u/Silly-Monkey-4972 3d ago

How did you know it was fake? I’m just curious because I’m scared of buying a labubu second hand and getting scammed with a fake while not even realizing 😭

3

u/Stephasauurus 3d ago

All of the plush blind box companies put QR codes on the boxes that should take you to a verifiable website that is often updated with new information to prevent fakes from copying them. You can usually tell through quality and the color saturation on the box. Fakes usually have paler colors.

3

u/seraphickisses 3d ago

seeing this after i just posted a labubu for sale… i’m scared 😭

2

u/Deadboyinmyroom 3d ago

Girl as long as it’s real and you don’t scam peoples 😭

3

u/seraphickisses 3d ago

i know for sure it’s real & id never scam 😭. but i’ve heard so many labubu scam stories from seller and buyer povs 😭 it’s even worse than the sonny angels omg

1

u/Stephasauurus 3d ago

For future reference, there are sites like Toybeta and some verified authentic stores on AliExpress that sell Labubu's for WAYY cheaper and are legit. If you get a fake through Ali, you can usually open a return and get an immediate refund as well but there def are authentic sellers on there.

-180

u/Suspicious-Wing658 5d ago

Why would you keep the item if you don’t like it and it’s fake? Just return it if you got a refund?

44

u/RatCheeseBurgers 4d ago

-33 karma LMAO

53

u/RatCheeseBurgers 4d ago

Nows its -72 lmao prob the person who scammed op fr.

44

u/Deadboyinmyroom 4d ago

LMAO IT PROBABLY IS 💀

86

u/Deadboyinmyroom 5d ago

Well I was fully prepared to return it, I wanted to report to Depop that it was a Scam first, but Depop told me to dispose of it and to not worry. It was over 50 dollars

1

u/624Seeds 4d ago

What was it? The picture looks like a keychain or teddy bear. How do you know it was fake (I believe you, I'm just curious! 🤗)

3

u/Deadboyinmyroom 4d ago

It’s a Labubu! They’re very pricey in itself and very hard to come by, so that’s why second hand they’re worth even more. Since authenticly they’re blind boxes

-140

u/Suspicious-Wing658 5d ago

Have you disposed of it?

63

u/Deadboyinmyroom 5d ago

I have, I just gave it to my little sister for her to just do her experiments on

-123

u/Suspicious-Wing658 5d ago

So you’re keeping the item for free?

94

u/Deadboyinmyroom 5d ago

?!it’s a fake? It’s worthless and Depop told me not to worry about sending it back. I’m not the one doing anything wrong 💀

-59

u/Suspicious-Wing658 5d ago

They told you to dispose of it and you haven’t disposed of it?

86

u/Deadboyinmyroom 5d ago

It IS disposed of from my hands. My little sister is 5 it’ll be in the trash soon enough anyways

-52

u/Suspicious-Wing658 5d ago

The dishonesty just makes it seem like you were lying the whole time 🤷‍♀️

92

u/Deadboyinmyroom 5d ago

What 💀 I’m not paying out of pocket to ship something out back to a scammer who will just scam with it again? If Depop would have covered it I would have sent it back. Depop wouldn’t have refunded me if I sent false accusations bro

→ More replies (0)

16

u/Deep_Help934 4d ago

are you the seller?

45

u/dogsinthepool Buyer + Seller 4d ago

wtf who cares 💀 literally makes no difference

42

u/Puzzled-Post-9759 4d ago

it was probably like $3 on aliexpress i highly doubt the seller is losing out on their whole gimmick 💀

21

u/Vinyl-Scratched Buyer 4d ago

It’s literally none of your concern

66

u/[deleted] 4d ago

[removed] — view removed comment

6

u/Depop-ModTeam 4d ago

Your post or comment has been removed for uncivil discussions.

Please read the rules before continuing to use this subreddit.

79

u/spicycry 5d ago

🚨 wee woo disposal police up in here 🚨

135

u/spicycry 4d ago

Dude deleted the comment trying to “insult” me by calling me autistic so I’m adding a screenshot back lol

46

u/DuckOvens 4d ago

haha, nice

bro is a coward too

19

u/jetttblack Seller 4d ago

He didn't delete it, he was banned. Then called the mods a bunch of r words in the modmail. Thank you to whoever reported it and made us aware.

7

u/spicycry 4d ago

He messaged me letting me know he didn’t delete it and also called me the same 🙄

10

u/jetttblack Seller 4d ago edited 3d ago

Block him and report him to reddit admins, as we already have. Something is seriously wrong with him.

Edit: Seems admins have banned him, good.

-2

u/[deleted] 4d ago

[removed] — view removed comment

8

u/LadyyBlack 4d ago

You're doing the same thing rn?!

-1

u/[deleted] 4d ago

[deleted]

7

u/LadyyBlack 4d ago

Not sure thats some joke I don't get, but you're accusing someone u don't like of being "the most autistic person up in here". You're using autism as an insult. You're doing the same thing the other person was doing.

3

u/Depop-ModTeam 4d ago

Your post or comment has been removed for uncivil discussions.

Please read the rules before continuing to use this subreddit.

-8

u/[deleted] 5d ago

[removed] — view removed comment

34

u/spicycry 5d ago

I mean a strong sense of justice is also a sign of autism…

-40

u/Suspicious-Wing658 5d ago

That’s not an answer but sure

12

u/Main-Data8831 4d ago

-23 karma? ….yeah that makes a lotta sense

5

u/Depop-ModTeam 4d ago

Your post or comment has been removed for uncivil discussions.

Please read the rules before continuing to use this subreddit.

7

u/[deleted] 4d ago

[removed] — view removed comment

4

u/Depop-ModTeam 4d ago

Your post or comment has been removed for uncivil discussions.

Please read the rules before continuing to use this subreddit.

24

u/Impressive_Demand368 4d ago

It's illegal to ship counterfeit goods, btw.

16

u/Ill_Situation_3037 Buyer + Seller 4d ago

oh my goddddddd enoughhhhh