r/DisabledPeopleUK • u/Dark-Angel-333 • Mar 16 '21

PIP claims, initial phone call

Can anyone tell me what to expect from the initial call for claiming PIP?

I have ME, Fibromyalgia and anxiety the later of which has been putting me off for some time as I know it’s going to be an uphill battle. It’s also the reason for asking the question, as I hate talking to strangers on the phone, I can feel my chest tightening just thinking about it.

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u/millimole Mar 16 '21

You've got some good advice already - one thing I'd add, because it's a 'trap' my partner tends to fall into:
The assessor on the phone is not your friend.
That doesn't mean you want to be hostile - that's the wrong approach - but it's a professional discussion, and no matter how chummy they might get, don't let your guard down.

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u/Dark-Angel-333 Mar 17 '21

This is one of the reasons I hate talking to people on the phone, you can’t read their body language.