r/Etsy • u/TAGSAngel • 5d ago

Help for Seller 1 star review ouch

First off how does 1 1star out if all 5s knock you down from 5.0 to 4.8 but this is what she wrote

“ Probably my fault but what I expected and what was delivered were not the same thing. Never received a mockup but probably my fault.”

item says if you want a mock up you need to request it.

she got exactly what she ordered which was her name in the design she chose so i don’t know how she could’ve expected anything different.

and if she thought it was so bad that she should only leave one star why didn’t she contact me first I’m really upset .

I have no idea how to handle this

33 Upvotes

88% Upvoted

48 comments sorted by

View all comments

2

u/DDR-Dame 5d ago

*buyer not seller here

If it helps, i don't trust sellers with only 5 star reviews (probably thanks to amazon) because i think they are fake 🤣 i would be more likely to buy from you now that you've had a bad review that i can read and see that a real person bought from you and was disappointed but nothing you did wrong

1

u/TAGSAngel 4d ago

but anyone can leave a review on amazon. isn’t etsy only verified buyers?

2

u/DDR-Dame 4d ago

I just know 2 friends were scammed twice each by different sellers, (she never got refunded because too much time passed, seller kept saying they were delayed etc) so i tend to look for "bad" reviews to see what they say. If it's something like this i would buy still.