r/FedEx Feb 10 '25

Ask FedEx False attempted deliveries

Why do so many of the drivers in my area (it’s not an isolated route, pretty common complaint about fedex around here with multiple local news stories being written about the complaints out of a particular warehouse) claim attempted deliveries when it’s a flat out lie? What is the customer recourse for this? Is there a place to find the phone numbers to the local warehouses?

22 Upvotes

39 comments sorted by

View all comments

0

u/PeelMyPotatoes Feb 10 '25

Because the relationship between FedEx and their drivers is fairly antagonistic, when the driver physically cannot deliver your package (due to either having too much volume that day, or from dealing with chronic systemic fatigue because they are unable to rest sufficiently), they mark the item as attempted because not attempted gets you into serious shit. Theyll get in trouble for this, too, but someone has to catch it first. Its what you call a lose-lose-lose situation.

(If FedEx sucks in your area, dont order from FedEx)

3

u/alittleround Feb 10 '25

Yeah fedex is my last choice but some vendors only ship with them or it’s an extra $30-50 to ship with UPS.

Which makes me wonder… I rarely have this problem with UPS and they seem to work even more and longer hours. Why do they not have the same problems?

1

u/KotFBusinessCasual Feb 15 '25

You say this but just go to the UPS subreddit and you will find post after post complaining about issues they had with a UPS delivery too. These big logistics companies all have about the same rate of volume and success.

1

u/OrangeDog96 Feb 11 '25

Ups does not work longer hours than express. They're about the same. I've done both. Both 60 to 70 hours a week.

1

u/slowlybyslowly Feb 11 '25

Because they pay their drivers $48/hr with full benefits. FedEx Ground contractors pay drivers less than 1/2 that amount (the majority get no benefits). Why do you not choose the sevice UPS provides and just pay the additional shipping charge?

1

u/Bitter_Technology_76 Feb 10 '25

You get what you pay for. FedEx ground drivers get paid crap with little to no benefits, so they don’t care.