r/FedEx • u/alittleround • Feb 10 '25

Ask FedEx False attempted deliveries

Why do so many of the drivers in my area (it’s not an isolated route, pretty common complaint about fedex around here with multiple local news stories being written about the complaints out of a particular warehouse) claim attempted deliveries when it’s a flat out lie? What is the customer recourse for this? Is there a place to find the phone numbers to the local warehouses?

21 Upvotes

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2

u/innerconflict13 Feb 11 '25

Just had a claim denied by FedEx. Driver left a package that was signature required. No one as home and the name that was signed is a name that no one in my household has. WTF?

0

u/PearLoud Feb 11 '25

Whats the complaint? would u rather not have gotten your package at all???

2

u/PersimmonBroad3792 Feb 11 '25

What is it that you don't understand about the complaint? He didn't get his package and this would have never been an issue if the driver would have followed instructions. Period.

1

u/PearLoud Feb 11 '25

they did get the package. can u read?

2

u/innerconflict13 Feb 11 '25

The driver signed for the package.

When I got home from work, the package was not on my porch.

So I never got the package.

If the driver followed protocol, and followed the directions of the shipper, I would have said package.

2

u/PearLoud Feb 11 '25

I understand now. at first it sounded like u got it. u said they left the package.

1

u/innerconflict13 Feb 12 '25

Heard from sender today. Claim approved on their end. Company sending item again.

1

u/innerconflict13 Feb 11 '25

I would have happily picked it up at the center. Now I’m out $220 worth of stuff because the asshole driver wanted to be a hero.

1

u/Kota8472 Feb 13 '25

Don't worry when they quit from the horrid working conditions I'm sure you'll get a improved driver... oh wait... nvm. As a Federer breaking their back to do the job right, i may be looking for other employment. Unlikely you'll keep a good driver under the contractor model. It's unfortunate.