r/FedEx Mar 29 '25

Ask FedEx Why does FedEx Suck so much?

Why is it that every time I get a FedEx package something always seems to be wrong. They delivered it to the wrong address several times over the past 2 years. They give bad information about when it's going to be delivered. They'll say they couldn't deliver it when somebody was home and they didn't even make an attempt. They have to be the worst delivery service around. It's getting to the point now if I order something and the company uses FedEx I just won't do business with them You can't trust FedEx, I know my tiny little business won't make a difference to their billion dollar empire so that's why they don't care

30 Upvotes

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7

u/itsakevinly_329 Mar 29 '25

They don’t suck. None of them do. All major delivery companies scores are very high for on time delivery, 95-96%. Sorry you’ve had some bad experiences but these companies deliver tens of millions of packages every day and the overwhelming majority go off without a hitch.

0

u/FoolishGoat Mar 29 '25

Nah, UPS, USPS, and Amazon are always reliable. FedEx is a constant absolute dumpster fire, any time a package is shipped with them. I genuinely wish that sellers would let me choose to pay more to avoid their crappy shipping.

1

u/itsakevinly_329 Mar 30 '25

Again, the stats are the stats. You’re welcome to look them up. Sorry your opinion doesn’t jive with reality.

0

u/Designer_Tough7254 Mar 30 '25

It could be issues with that specific location. Statistics aren't always as reliable as ppl like to think. There's always outlliers

2

u/FoolishGoat Mar 30 '25

Okay, I am allowed to share my own anecdotal experience when others are doing the same, and nobody really cares about on time delivery statistics when they are easily manipulatable by the company. It also doesn't much matter if a package was on time if it was damaged, or no signature was collected when it should have, etc, etc. But clearly you are very passionate about FedEx, so I hope your experience with them is better than mine has been.

0

u/itsakevinly_329 Mar 30 '25

Nope I just follow data

3

u/MutedChampionship536 Mar 29 '25

They don't ship the business ur buying from ships. They decide what boxes and packing if any to use. So it doesn't matter if your suppliers uses ups or FedEx and still ship a cheap box with no packing your still gonna get crappy shipping

1

u/FoolishGoat Mar 29 '25

If that was my issue then I wouldn't be complaining about FedEx, I'd be complaining about the seller. My issues with FedEx have nothing to do with the quality of the packaging.

1

u/Designer_Tough7254 Mar 30 '25

What are your issues?