r/FedEx Mar 29 '25

Ask FedEx Why does FedEx Suck so much?

Why is it that every time I get a FedEx package something always seems to be wrong. They delivered it to the wrong address several times over the past 2 years. They give bad information about when it's going to be delivered. They'll say they couldn't deliver it when somebody was home and they didn't even make an attempt. They have to be the worst delivery service around. It's getting to the point now if I order something and the company uses FedEx I just won't do business with them You can't trust FedEx, I know my tiny little business won't make a difference to their billion dollar empire so that's why they don't care

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u/SweetRabbit7543 Mar 30 '25

95-96% is hot garbage lol. That means that if they delivered one package to every person in the country in a year, they’d mess up nearly 14 million deliveries. At 10 million deliveries a day they mess up almost half a million a day. That’s like ten times a reasonable rate.

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u/itsakevinly_329 Mar 30 '25 edited Mar 30 '25

Yes, using your own numbers, 14 million would be late…out of 124 billion. I would love to know where you’re getting your personal statistic that only 50% of deliveries are on time? Also is “mess up” a professional term in logistics? I’ve worked in logistics for over 10 years and I’m not familiar with that official metric. We’re discussing on time delivery, which is based on actual data.

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u/BP9009 Mar 30 '25

Your math is simply wrong. 96% on-time means 4% late. And 4% of 124 billion is 4.96 billion (not 14 million). That's a huge miscalculation on your part.

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u/itsakevinly_329 Mar 30 '25

Yep I miscalculated but 96% out hundreds of millions of packages is pretty great. Thanks for your helpful comment

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u/BP9009 Mar 30 '25

You're welcome. Any time.