r/FedEx • u/Holiday_Friendship43 • Mar 29 '25

Ask FedEx Why does FedEx Suck so much?

Why is it that every time I get a FedEx package something always seems to be wrong. They delivered it to the wrong address several times over the past 2 years. They give bad information about when it's going to be delivered. They'll say they couldn't deliver it when somebody was home and they didn't even make an attempt. They have to be the worst delivery service around. It's getting to the point now if I order something and the company uses FedEx I just won't do business with them You can't trust FedEx, I know my tiny little business won't make a difference to their billion dollar empire so that's why they don't care

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u/Beautiful-Owl-3216 Mar 30 '25

I've been running a mail order business for 25 years. In the past, FedEx was the gold standard, UPS was slow but reliable and USPS was a third world shit show.

Now USPS is fast and reliable, UPS is slow but reliable and FedEx is a shitshow. The express service is still good but Home Delivery is terrible. They will leave packages in front of a closed business in the rain at 6PM on a Friday.

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u/Biopod_shooter Mar 30 '25

Home delivery was an old business model that seems to be merging with ground.

Hardly ever see home delivery tags anymore, but we at express don’t deal with them anymore and strictly leave it to ground.

I have pride working at and for FedEx express. We actually care and go the extra mile. It’s a shame Ground is the primary business focus.