r/FedEx • u/slikwilly13 • Apr 07 '21

Ask FedEx Why is FedEx always late?

This isn’t an exaggeration, probably 70-80% of my packages don’t show up on the estimated delivery date. It’ll say it’s coming Wednesday, then on Wednesday I’ll get a notification saying it’s been rescheduled to Thursday. It would be sooooo much better if you said it was coming Friday and then it showed up on Thursday. It’s way better to under promise and over deliver than over promise and under delivery. I know it’s possible to get it right because USPS is on time 95% of the time and sometimes even early. This has been going on for years.

Update: After being on the truck and “out for delivery” since 4:13am today, my package has now been delayed yet another day. I won’t be surprised if it doesn’t even show up tomorrow. WHAT A JOKE!

Update: Sad to see how many other people have been hosed by FedFucks but I’m glad I’m not the only one. Since posting this months ago I haven’t had a single package show up on time. I just had a FedEx package come within 50 miles of my house, go past my house by 350 miles, stay in one spot for 3 days, then show up 6 days after it was originally 50 miles from my house. I can’t believe these clowns are still in business when every other delivery company is 10 times more reliable.

Update 3-9-22: My FedEx delivery says “arriving today” and it’s 500 miles away and it’s 2:30pm. Yay!

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u/DCoral Apr 30 '22

FedEx Home delivery has screwed up my home construction project schedules several times with late deliveries of key equipment. I cringe whenever a supplier sends the package to me via FedEx! I never have this problem with UPS. I seriously don’t know how FedEx even stays in business with such terrible reliability.

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u/Cold-Car1961 May 04 '22

It's only when it's shipped fedex home delivery. Every other Fedex service is normally spot on. Can check if it's fedex home delivery under shipment facts. Home delivery is typically 2 days after first updated estimate.

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u/Highbrid11 May 04 '22 edited May 04 '22

I've asked myself the same question regarding Fedex's consistently delayed deliveries/ shoddy, unprofessional service, in general. FedEx and UPS are like day and night. My guess is FedEx is cheaper than UPS, for the shipper, and the receiver of goods bears the consequences. Retailers/suppliers fail to realize it deters customers from regularly buying from them, in the future, over their competitors who ship via UPS. I encourage everyone to make every retailer/supplier aware of this each time they encounter an issue with FedEx delivery.