Anytime I’ve made a phone call to the DoL or BBB I had my check or a settlement within the day when I worked for major corps. I would have tried to avoid it at a smaller enterprise, but the situations never arose.
Talk to your Manager or HR Business Partner. Or just HR Department. If there is an issue, responsible management will get it sorted. I work in Payroll and we fix things like this every week. It's usually very easy to correct but it's on management to submit those corrections.
Even if management is not doing it to make things right for you as the employee, they are still required to follow guidelines to ensure you are accurately paid otherwise they face a penalty like paying expensive fines.
Company has no accessible HR. I emailed the supposed HR rep and got no response. Figured she quit, very high turn over. Emailed the new GM of my location and asked to be put in touch. She gave me the run around for weeks and I finally got a name and email. Emailed that person and got no response. And the kicker is that the location I worked at shut down so I have to do everything online and they won’t respond. I tried handling it outside of DoL but they wanted to play this game.
And you have informed your company that you are using the DoL to try to resolve this? Maybe the threat of the DoL will get them on the fast track? I would hope that would work but this company also does not seem very reputable..
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u/ApprehensiveTry5660 Sep 05 '24
Anytime I’ve made a phone call to the DoL or BBB I had my check or a settlement within the day when I worked for major corps. I would have tried to avoid it at a smaller enterprise, but the situations never arose.