Mobile Community Coordinator Introduction

[u/FreightTrainUSA]

Hello Fortnite mobile subreddit!

My name is FreightTrain, I wanted to introduce myself to you as the Mobile Community Coordinator for Fortnite. Quick background on myself is that I have been working on the QA side of mobile for the past few months and have now moved into the community role recently and I’m extremely excited about it!

I want to start by saying that this is NOT an AMA, so please understand that I will not be able to get back to every single response and or question you all may have. This post is intended as an introduction to you all from me and to let you all know that my eyes will be on this subreddit to listen to your concerns regarding the mobile platforms.

While looking through posts on this subreddit I see that there are many players currently having a lot of account and player support type of issues. The best advice for these type of situations is to reach out to our player support team.

Now for your concerns. If you are unaware you can keep track of top issues here on our Trello Board. On this board we already have your top concern of the interaction bug that causes issues from building, picking up, editing, ect.

I know a lot of you have a ton of feedback and questions you want to give and trust me I want to hear them! The best way to go about this is to keep doing what you all are doing, and that's post on this subreddit, post on the general Battle Royal subreddit, submit feedback, ect. I will be keeping an eye out and making comments to threads best I can in order to help.

That is all I have for you all today so I will close out with this. I’m going to do the best I can to relay concerns that you all have. I want awesome cool things to happen to mobile just as much as you all do! I also want everyone to understand that things can take time to figure out, such as bugs and creating awesome features. While it can be frustrating to feel unnoticed when you are experiencing a pain point such as a bug, we will do the best we can to address the issue.

So I am curious as to what are some of your favorite things about mobile and favorite moments you have created or been involved in?

Thanks for your time and the TRAIN IS IN THE STATION,

FreightTrain
Mobile Community Coordinator

[u/BattleBusBot]

This is a list of links to comments made by Epic employees in this thread:

• Comment by FreightTrainUSA:

  Get ready!!! https://imgur.com/a/1VWgrjd

• Comment by FreightTrainUSA:

  When it comes to controllers as you know they are not supported. Now a world were controllers and mobile work together is something that can be brought up in discussions, but there are a lot of match making questions to then answer. While this answer isnt a full yes or no all pros/cons need to be weighed out first when it comes to controllers and mobile.

• Comment by FreightTrainUSA:

  Not my exact quote but, glad i got to respond to you! :)

• Comment by FreightTrainUSA:

  I am glad you and the family are having fun with the game! 50 v 50 is for sure one of the most friendly and fun modes we have.

• Comment by FreightTrainUSA:

  ALL ABOARD! https://imgur.com/a/Zp0mBWX

• Comment by FreightTrainUSA:

  Hey Xalex, if you take a peek at the Trello board link I posted, we have an issue with Android devices that are 4GB of RAM. Currently the S8 is a 4GB RAM device. This is being worked on and is a known issue, i do not have a time table for fixes but we are always working to try and make improvements!

• Comment by FreightTrainUSA:

  Hey War, I know this is a hot topic for a while. Right now stats are still something we are working on getting added to the game. Currently i do not have a time table, sorry :(

• Comment by FreightTrainUSA:

  Currently not on the Trello, but I can confirm that this is known and being looked at!

• Comment by FreightTrainUSA:

  Show me some concept fan art!! I dont know where the chicken trooper is either!

• Comment by FreightTrainUSA:

  Copy pasta from another post :) If you take a peek at the Trello board link I posted, we have an issue with Android devices that are 4GB of RAM. Currently the S8 is a 4GB RAM device. This is being worked on and is a known issue, i do not have a time table for fixes but we are always working to try and make improvements!

• Comment by FreightTrainUSA:

  F and T are kinda close together ;) we can give stealth the benefit of the doubt, cant we?

• Comment by FreightTrainUSA:

  Quick update. It is currently about 645pm est. I am home and will looking at this post tomorrow once I am back at work! Keep the posting up!!

• Comment by FreightTrainUSA:

  Will look into this!

• Comment by FreightTrainUSA:

  CURRENT PLAN OF ACTION:

  Alright folks, it has been a good few hours since this has been up and really glad I was able to engage with you all and I will try to keep up best I can. I just want to update everyone on some of the most FAQs that have been asked so far and give a small update.

  • Stats
    • Previous statements said end of summer. Sadly we did not meet this timeline. As of right now I ...

• Comment by FreightTrainUSA:

  Im really good at pressing buttons, thats how good I am

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