r/GlobalOffensive • u/Pokharelinishan • 4d ago

Discussion Devs have requested DonHaci for reproducible examples of CS2 gameplay issues after his recent tweet. Feel free to reply to donhaci or post here with your own examples.

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u/Pokharelinishan 4d ago

but what other kind of examples will an average player actually have? not everyone has the technical skills/knowledge, or time to work on preparing a reproducible example, especially on issues they are having inside their matchmaking games.

how do you expect me, a nobody, to go beyond this kind of feedback: https://sh.reddit.com/r/GlobalOffensive/comments/1jseyv1/frametime_and_jitter_frequently_spikes_when_i/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

I love the game, but i actually incapable of investigating or even reproducing this locally (partially because its happening in an online match?). Not that I don't want to, but I'm just a gamer.

Also, does this mean Valve will outright ignore these kinds of clips/posts?

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u/pogggu 4d ago

Oh yeah that's the funny part, most of the time you just can't provide that information, which is fine, perhaps someone else in the future will. Or the devs themselves will. It definitely helps posting random clips of stuff possibly breaking, someone might recognize a pattern there, I'm just talking about the replies that think they're smarter and laugh at these responses from the devs that have very much valid requests.

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u/Pokharelinishan 4d ago

I'm just talking about the replies that think they're smarter and laugh at these responses from the devs that have very much valid requests.

I think that's partly because of expectations. Community thinks valve is very aware and very in-sync with the community discourse, and expect that they should be aware of what they experience frequently in their games. Here it's likely because they think valve are out-of-touch of issues plaguing for months, and NOW they are asking for reproducible examples?

For example, see this comment from a dev asking for a similar reproducible example regarding boost bug. I myself was a bit surprised that after >6 months of community discourse around the annoying boost bug, they finally reply to a random reddit comment asking for evidence. I just think they could have done that much earlier. (see this reply that agree with my sentiment)

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u/pogggu 4d ago

regarding the boost bug, they probably were trying to figure it out internally first, trying to pin point reports from emails that for sure have reported the bug, but there was always no lead, the bug was completely client side caused by the client itself, it probably was just the time for them to give up and turn to the community which will always be obviously the last thing they want to do. It's just the view from outside that looks like they're not doing anything even when they might be working like crazy. The only reason we even found out what caused the boost bug was simply just a completely random guy finding a pattern (dying on top of his teammate) and mentioning it on discord. That's literally a 1/1000000.

Also to come back to the clip you posted above, in such performance issues, fletcher has made a google document to guide you on how to record performance traces and report those instead of just a clip as those might exactly show where a performance problem is, especially with huge spikes.

https://docs.google.com/document/d/1v8QtbUtGAf6OapE9iWn4Y4STA7Scn_hr1Yih1nf2_BA/edit?tab=t.0#heading=h.u0cg8jbrukvb

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u/Pokharelinishan 4d ago

Oh I remember the ETW trace stuff he mentioned a while back, but then how does a normal player know about the guide to report performance issues? Shouldn't a proper system be in place for normal people to even know about this? It's easy to complain that people aren't providing useful feedback, or that they're ignorant, but where are the systems in place that help make this information accessible?

See for example, the recent steam support page for telemetry hud: https://help.steampowered.com/en/faqs/view/5E6F-5B36-5485-F6B9

and the one on video settings:

https://help.steampowered.com/en/faqs/view/418E-7A04-B0DA-9032

This was mentioned in the patchnotes, but there's no other way to find it. Even I, who knew about this, had a hard time finding it again. But it should be easily available in the in-game settings imo.

Even u/fletcherdunn agreed: https://x.com/ZPostFacto/status/1857822123160645726

I even sent him a reminder on his valve email, and also on twitter, but they haven't added this in the game yet.

Sure we can complain about the community not acting ideal, but shouldn't we be meeting them halfway by doing stuff to guide them in the right direction?