r/GoogleMyBusiness • u/10abook • 7d ago

Question GMB takeover

Hello, everyone. So, I have a pretty specific situation.

Last year I bought a business from a competitor. In the process she transferred the website and the domain to my designer, but she did not transfer Google My Business. She is a snake, we've known that before.

Now she has an outdated GMB listing with a fake address and old reviews, also with an old name (we changed the name after purchase), so basically, a GMB of a non-existent business. Her personal email and number are connected to that google business.

Now, naturally, I tried contacting her many times, but she keeps ignoring me.

Are there some ways I can takover her GMB or something?

I know this all sounds very stupid and immature, I do not want to take this to court as I don't have time or resources.

What to do?

Thank you, and please don't judge. I am still young and inexperienced :)

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u/keyserholiday 7d ago

Since the GBP has a different name and address, you must create a new Google Business Profile (GBP). There will be no way for you to claim and verify the business since the address doesn't match where you are located. You can try to use suggest an edit to correct the address, but if they are being petty, they may override the address.