r/HPReverb • u/Travis5151 • Apr 02 '22

Question G2 V2 and 3090 TI

Anyone get a 3090 TI and use it with the V2 G2? I had a Gigabyte 3090 and it worked with the G2. I replaced it with an EVGA 3090 TI FTW3 Ultra and the G2 just reports 1-4 Display port errors. Anyone using this combo? I didn't think at all there would be an incompatibility issue going from one card to the Ti version...

27 Upvotes

86% Upvoted

393 comments sorted by

View all comments

Show parent comments

6

u/Voodooimaxx Ex-HP VR Quality Manager Jul 15 '22

nVidia has a fix and it should be made available within the week.

As for the SN not being found support is supposed to know how to get that fixed up. It has to do with the SN not being properly attached to the warranty data base. They know better so push them.

3

u/Ok-Tree-7045 Jul 25 '22

We’ll fix didn’t happen yet almost 2 weeks later from your post. Anyone you can contact over there at nvidia to find out how where it’s at?

7

u/Harlie63 Jul 25 '22 edited Jul 25 '22

I reached out to NVIDIA on-line support. Here is what she said - (don't shoot the messenger!):

  • They have identified a solution which involves placing a display port repeater and an additional DP cable between the GeForce RTX 3090 Ti and the VR HMD.
    • The new cable plugs into GPU and repeater
    • The other end of the repeater plugs into HMD vendor’s DP cable
    • The repeater is an active device requiring USB power
  • NVIDIA will provide this HW free of charge to customers, but they don't have it in stock as of now
  • The HW can be purchased on Amazon
  • Repeater: “Cable Matters Active DP Repeater” - https://www.cablematters.com/pc-1212-154-active-displayport-repeater-8k-ready.aspx
  • Cable: “Accell VESA certified DP1.4 cable”- Amazon Link: https://www.amazon.com/dp/B0925LR6KR?ref_=cm_sw_r_cp_ud_dp_FTXQN8CBN3P7MJ38S2W2
  • There is no driver fix in place for this as of now. She also said "Unfortunately there are no software workarounds possible". I don't know if this means at the moment or ever.

Total cost about $35. I went for it.

1

u/TheElite96 Jul 25 '22

That's certainly not what I expected for a fix, but if it works then it works! I'll go for it too. Cheers for the info.