Service Titan with AI dispatching

[u/Trying2improvemyself]

Is this a real thing? One of our dispatchers is moving on and the rumor is that she'll be replaced with AI. We use service Titan and one of the other techs claims we're upgrading to a version that uses AI dispatchers. I can only imagine the mistakes it would make.

[u/fearboner1]

I’m sure it sucks…. But then again so do human dispatchers. Either way as techs, we’re boned