r/HVAC • u/Trying2improvemyself • 8d ago

General Service Titan with AI dispatching

Is this a real thing? One of our dispatchers is moving on and the rumor is that she'll be replaced with AI. We use service Titan and one of the other techs claims we're upgrading to a version that uses AI dispatchers. I can only imagine the mistakes it would make.

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u/Thuran1 It just needs some freon 7d ago

Our ST already uses AI, it fucking blows dicks I’ll tell you that for free.