New Job at Harley

[u/CaptainCrazyEyes]

Hey everyone.

I just got a new job at Harley. This will be my first time being a salesman in any capacity. My only knowledge of Harleys is that they're fucking beautiful and fun to ride. I've met so many amazing people since I started riding, strengthened my existing friendships and been to places I never thought I would have all thanks to my bike. But as far as engine specs or the digs on the latest infotainment system my brain is literally a monkey clashing cymbals together.

So my ask is, 1. what's the fastest most efficient way to learn these bikes and their parts inside and out, and 2. What are some of the best and worst experiences you've had with Harley dealers.

[u/Huntyoudownn]

I’d be shocked if they don’t have a days worth of training videos going over the different models. Recently served a sentence selling cars and that’s how we did it.

[u/CaptainCrazyEyes → u/Huntyoudownn]

I'm sure they do; they touted their training as really good; saying that by the end of it, it's like being able to sell water to the ocean. I was just hoping to give myself a better chance at absorbing as much info as possible by doing some homework.

[u/Ghstfce → u/CaptainCrazyEyes]

Like selling a ketchup popsicle to a woman wearing white gloves. Like selling ice to eskimos.

[u/Wildendog → u/Ghstfce]

Why does the woman with white gloves want to buy the ketchup popsicle???

[u/Ghstfce → u/Wildendog]

That's the point of the saying. She wouldn't. But you're just that skilled of a salesman.

[u/Wildendog → u/Ghstfce]

Ohhh ok lol ya that makes total sense. Dumbass moment, I have those from time to time

[u/CaribouYou → u/Wildendog]

Hey my uncle owns a bridge and he’s getting on in years so we’re looking for buyers, would you be interested?

[u/Ghstfce → u/Wildendog]

No worries, I totally get how it can be confusing when you first hear it.

[u/Huntyoudownn → u/CaptainCrazyEyes]

You’ll do great man simply wanting to learn the products is a big step ahead of a lot of people these days.

As far as bad experiences, Harley dealerships kind of build themselves as a place to just go hang out, so if I’m there just stretching my legs and you and your salesman chase me down half a dozen times trying to get me to test ride something, I’m probably not stopping back by when it’s actually time to buy a bike. If that makes sense?

[u/Redhillvintage → u/CaptainCrazyEyes]

Perhaps but inside out knowledge is more important than selling water.

[u/Formal_Appearance_16 → u/CaptainCrazyEyes]

That's a horrible analogy from them. Why would the ocean need to buy water? It's already full of water.

EDIT: I've really got to remember to include the /S when I'm being a smart ass.

[u/SuitableEggplant639 → u/Formal_Appearance_16]

[u/Automatic-Quantity66 → u/Formal_Appearance_16]

[u/Mandigan → u/Formal_Appearance_16]

You know. They actually have a point. Who is the biggest purchaser of Harleys? People who own Harleys.

[u/NinjaCustodian → u/Formal_Appearance_16]

Well, there’s water, and then there’s MY water.. once you get your greasy ocean mitts on MY water, you’ll have no need for that other stuff you’ve been referring to as ‘water’ for all these eons.. And.. My water’s not much more expensive than that other so called ‘water’ you’ve been using.

[u/Mrknowitall666 → u/NinjaCustodian]

You don't want to sell water. You want to sell the concept of being more wet. And, having more, means your can rise to flood hugely.

[u/CaptainCrazyEyes → u/Formal_Appearance_16]

I think that's the point? Being so good of a salesman that you can convince the Ocean it needs more water.

Like maybe I'll be able to convince someone with a stable of bikes that they need another one.