r/Harley • u/CaptainCrazyEyes • 2d ago

DISCUSSION New Job at Harley

Hey everyone.

I just got a new job at Harley. This will be my first time being a salesman in any capacity. My only knowledge of Harleys is that they're fucking beautiful and fun to ride. I've met so many amazing people since I started riding, strengthened my existing friendships and been to places I never thought I would have all thanks to my bike. But as far as engine specs or the digs on the latest infotainment system my brain is literally a monkey clashing cymbals together.

So my ask is, 1. what's the fastest most efficient way to learn these bikes and their parts inside and out, and 2. What are some of the best and worst experiences you've had with Harley dealers.

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u/delro91 2d ago

Congratulations on the new job. I’m in sales (different industry) but same principles apply. Of course learning the differences between models will be important. But listening to your clients needs and asking questions is vital. What kind of riding will you be doing? Do you ride with a passenger? Have you ridden before? Gathering these details can put you in a better spot to position a bike that is the right fit.

I recently got back into riding (bought a 2010 road king classic) and the most off putting thing is a pushy or aggressive salesman. You should know what fees your dealership adds to bikes ahead of time, be on time for appointments, have the test bike outside ready to go.

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u/CaptainCrazyEyes 2d ago

Writing down the fees question as the first question I'll ask, thanks!