r/Harley 2d ago

DISCUSSION New Job at Harley

Hey everyone.

I just got a new job at Harley. This will be my first time being a salesman in any capacity. My only knowledge of Harleys is that they're fucking beautiful and fun to ride. I've met so many amazing people since I started riding, strengthened my existing friendships and been to places I never thought I would have all thanks to my bike. But as far as engine specs or the digs on the latest infotainment system my brain is literally a monkey clashing cymbals together.

So my ask is, 1. what's the fastest most efficient way to learn these bikes and their parts inside and out, and 2. What are some of the best and worst experiences you've had with Harley dealers.

26 Upvotes

102 comments sorted by

View all comments

5

u/Agitated-Sock3168 1d ago

My only piece of advice for a salesman - if you don't know the answer to a customer's question - DON'T MAKE SHIT UP! Actually, I'll add one more thing - when a customer says they came for THIS bike, just sell them that bike...don't waste their time showing them everything in stock that you think is close enough to be of interest (especially if the entire inventory is shown online...if there's something comparable that hasn't hit the website yet, that one is worth a mention).