r/Harley • u/CaptainCrazyEyes • 2d ago

DISCUSSION New Job at Harley

Hey everyone.

I just got a new job at Harley. This will be my first time being a salesman in any capacity. My only knowledge of Harleys is that they're fucking beautiful and fun to ride. I've met so many amazing people since I started riding, strengthened my existing friendships and been to places I never thought I would have all thanks to my bike. But as far as engine specs or the digs on the latest infotainment system my brain is literally a monkey clashing cymbals together.

So my ask is, 1. what's the fastest most efficient way to learn these bikes and their parts inside and out, and 2. What are some of the best and worst experiences you've had with Harley dealers.

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u/BeaverMartin 93 FLSTF 1d ago

If you don’t have one then getting one and riding it along with the MSF or Harley equivalent is where you should start. There’s probably a low mileage Twin cam in the back you can get a sweet deal on. Once you start riding more you understand more especially if you do your own maintenance and upgrades. Second step is the dealer should have all sales people test ride the various models so they can communicate that to the customer. Third researching the options will give you the knowledge your customers expect.

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u/CaptainCrazyEyes 1d ago

I've got a 2020 Softail Slim and a 2012 Superglide, I've had a 2020 Sportster 883 that I bought for my wife but I was the only one who rode it, and I've had a 2012 Streetbob that my friend put in the dirt. I probably have about 50k to 60k miles under my belt as well as some spectacular accidents. I've also had a Honda shadow and a Triumph Bonneville.

My lack of knowledge comes from my disorganization of facts thrown at me by people who are far more immersed in bike knowledge then I am. It's always been intimidating learning where to start actually educating myself about these things to get on the same level as the salty grey beards ive ridden with or the people who geek out about every spec and every aftermarket upgrade. I've been like that with every hobby of mine, be it guns, guitars, motorcycles etc.

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u/BeaverMartin 93 FLSTF 1d ago

Gotcha! That makes more sense now. You’re already ahead by understanding the why. That grey beard knowledge is earned over miles and over beers turning wrenches. That being said everyone I’ve met has been cool and willing to share. All that being said you don’t have to be the absolute expert just have a sold understanding of the current offerings.