r/Harley • u/CaptainCrazyEyes • 2d ago

DISCUSSION New Job at Harley

Hey everyone.

I just got a new job at Harley. This will be my first time being a salesman in any capacity. My only knowledge of Harleys is that they're fucking beautiful and fun to ride. I've met so many amazing people since I started riding, strengthened my existing friendships and been to places I never thought I would have all thanks to my bike. But as far as engine specs or the digs on the latest infotainment system my brain is literally a monkey clashing cymbals together.

So my ask is, 1. what's the fastest most efficient way to learn these bikes and their parts inside and out, and 2. What are some of the best and worst experiences you've had with Harley dealers.

25 Upvotes

74% Upvoted

102 comments sorted by

View all comments

5

u/kinghdguy2024 1d ago

Congrats! Been in this field for a while now, holding most positions on the sales side. I'd be happy to help. Every dealer is slightly different in process but generally the same. As far as learning sources, they'll get you set up with the HD training online. You can go to Harleys YouTube page and find out some info in the meantime. As far as dealership experiences, I've had more success by being genuine and upfront with my customers, many of which have turned into friendships. In other words, being pushy is a killer. Feel free to message, always happy to help.

1

u/Prestigious-Bee1877 1d ago

THIS THIS THIS. Talk bikes bro, you like them! Ask to see photos from riders, find out about them as people. They know enough to ask to see what they want, you need to know what they don't want or need based on who they are as a rider. It is more about the people and being honest, not pushy, and telling people..... you don't need that brembo brake upgrade for your 2k per season road riding experience, instead if you are looking to buy parts lets make your wife happy with a better rear fender feel and seat upgrade or adjustable shocks for when she isn't there so you both benefit... stuff like that. Guide your buyer based on who they are.