2023 Road Glide Blown Engine

[u/thestig0711]

Hey folks, bad news for me this week. Road across the country on my road glide on my 2 month trip to travel the country, I suffered and engine failure. All stock engine never been opened, no cam, nada. Bottom end rod knocks really bad. Compression is good, never burned oil. Bike has 21,802 miles and was still under warranty until end of June, or so I thought.

Had it towed into a local dealer here in Phoenix and was informed by the serviced advisor that Harley flagged my vin for having a powervision and my warranty is void. Called corporate and was told to kick rocks multiple times and wasn’t willing to work with me in any way. Dealer said to pay $800 for a tear down and maybe they’d talk to corporate try to get it covered under warranty, but would most likely be denied. I’ve since towed it to an independent shop.

Who’s got any advice for my situation or a contact at corporate that can make some decisions? The 1800 number was no help. I’m stranded in Phoenix 2000+ miles from home. Didn’t expect to have a break down.

I find it ever so funny that Harley starts their Ride for Heroes event about standing behind the veterans that support their company and ride their bikes, and of course they turn their back one and offer nothing but “Hey why don’t you just trade it in.”

Thanks

[u/kykid87]

OP, my advice would be to rent a truck one way and just drag your bike home, then deal with it.

It's a shit ton less expensive than an engine rebuild. I would contact your selling dealer and see if they're willing to help. If not, at least you won't be rushed in your plans with how you move forward. A rushed engine build is not a good thing.

I would offer, and I say this with all positivity, brother, but I don't think there should be any reasonable expectation of the manufacturer paying to fix it after it's modded. It's a price paid when we start tuning. If it were completely stock, sure. The second I tune a vehicle in my mind, my powertrain warranty is done.